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Indle. 2 kindles, kindle fire 7 and an early kindle. The
2 kindles, kindle fire 7 and an early kindle. The early kindle was purchased in 2012. … read more
Richard
Richard
Customer Service
IT Manager, Consultant
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My kindle will not take a charge from the charger. I
i received a message on the kindle that the battery was low on Friday - put the kindle on charge on Saturday morning and to date, the kindle has not charged and the yellow charging light continues to burn … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
19,371 satisfied customers
I have a kindle fire and the screen stays blank when I turn
I have a kindle fire and the screen stays blank when I turn it on. I can hear it come on and it is talking saying the time and screen on and screen off. but the screen stays black… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
19,371 satisfied customers
I had used my Kindle a couple of times on Friday with no
I had used my Kindle a couple of times on Friday with no problem. However, when I went to put it on that evening, it would not even power on. I have tried replacing the charger and I have held in the … read more
Josh
Josh
7,807 satisfied customers
My Kindle (older version) does not want to wake up. For a
My Kindle (older version) does not want to wake up. For a while, the switch on the top was sticking, but working. Now, it moves freely through the whole range of travel, but the device won't wake up. … read more
Rahul P.
Rahul P.
Bachelor's Degree
971 satisfied customers
My kindle fire will not take a charge, checking, just
my kindle fire will not take a charge JA: What's the make/model of your device? How old is it? Customer: checking JA: How long has this been going on? What troubleshooting have you tried? Customer: ju… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
19,371 satisfied customers
I have a Kindle Fire HD8 There is no Options Bar at the
I have a Kindle Fire HD8 There is no Options Bar at the bottom of the pages ever There is no up arrow to bring it up … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
19,371 satisfied customers
I have been unable to charge my kindle. The green light does
I have been unable to charge my kindle. The green light does not come on and the kindle is not charged… read more
MD Sadique
MD Sadique
Engineer
Diploma in Applied Electronics and Instrumentation
410 satisfied customers
I can't get my Kindle Fire to open - the screen goes from light
I can't get my Kindle Fire to open - the screen goes from light to dark to light again. I had tried to shut it down because it wouldn't open, but it won't shut down either. Any suggestions on what I s… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,508 satisfied customers
I have a Kindle Fire HD it will not charge, I have tried
I have a Kindle Fire HD it will not charge, I have tried using another charger but it still will not charge. Is there anyway to fix it? Since mine has stopped working I was given another Kindle, how d… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
, My kindle will no longer charge. I tried holding the
Hi, My kindle will no longer charge. I tried holding the on/off switch down, the green light blinks on and off, but the kindle will not respond. Thank you… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
19,371 satisfied customers
I think my older version of kindle has died. I can only see
I think my older version of kindle has died. I can only see streaks expect in the left hand corner it says page 1 of 22. It won't shut off. I thought the battery needed charging but it won't charge fo… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
19,371 satisfied customers
Tried several plugs in a couple of different outlets yet my
Tried several plugs in a couple of different outlets yet my Kindle Fire will not charge the battery.… read more
Rahul P.
Rahul P.
Bachelor's Degree
971 satisfied customers
My kindle fire is over 1 year old. After starting it I cannot
My kindle fire is over 1 year old. After starting it I cannot slide the touchscreen, I have to try many times restarting it and then it will slide, sometime sooner. It is always charged.… read more
Rahul P.
Rahul P.
Bachelor's Degree
971 satisfied customers
I am a camp director and found a Kindle Fire left in one of
I am a camp director and found a Kindle Fire left in one of our cabins. I charged it up, but when I turn it on, the date says December 31 and a time is displayed, but the screen is unresponsive. When … read more
Cris
Cris
1,785 satisfied customers
I cant get my kindle fire to boot up. Started having problems
I can't get my kindle fire to boot up. Started having problems two days ago. The finger dragging function stopped working then it froze. I held the power button for 10+ seconds to get it to reboot. Th… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
KindleFire stopped recognizing my wi-fi @ home. When I go to
KindleFire stopped recognizing my wi-fi @ home. When I go to wi-fi, it's now always on "off", I change it to "on", to no avail b/c it goes right back to "off". It is not locked.… read more
Rod
Rod
Graduate Certificate
4,371 satisfied customers
My kindle went into frozen mode. Held the on button for a
My kindle went into frozen mode. Held the on button for a few seconds and kindle switched off. kindle will not switch on again. battery fully charged… read more
Andy
Andy
Design Engineer
MS Electrical Engineering
6,856 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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