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Related E-Readers Questions
I have a Kindle Fire 5 and it usually works just fine.
I have a Kindle Fire 5 and it usually works just fine. However, for the last several weeks I have been unable to use it because of an authentication problem. I have had this difficulty before, but I w… read more
Cris
Cris
1,769 satisfied customers
Both my Kindle Fire AND my Kindle Paperwhite have stopped
Both my Kindle Fire AND my Kindle Paperwhite have stopped working this week. The Fire continues to say battery too low to open after trying numerous chargers and now Paperwhite just wont open. Help … read more
Josh
Josh
7,677 satisfied customers
My kindle won't connect to 3g anymore. It's been going on a
It's been going on a while I thought it was because I hadn't done the new updates (its a pre-2012 kindle), but I just did all the updates yesterday to get it to 3.4.2 and it still won't get on 3g … read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,164 satisfied customers
My reader will not hold charge and it is one of the first
my reader will not hold charge and it is one of the first kindle in operation. I am 82 years old and may not be as tech savvy as you are used to inter-acting with. It is also not a paper white and one… read more
Harry
Harry
2,803 satisfied customers
I have an Amazon fire tablet, and for the last 2 days it has
I have an Amazon fire tablet, and for the last 2 days it has the wrong time on it. We had a severe storm here 2 nights ago and it has been off in the time ever since I went into the clock and tried to… read more
Harry
Harry
2,803 satisfied customers
It will not turn on. I've left it on the charger so I
It will not turn on. I've left it on the charger so I believe it is charged...but it flashes "Kindle Fire" as though it is powering up, but shuts down instead of turning on. I just loaded a bunch of n… read more
Randy Boman
Randy Boman
Technician
12,737 satisfied customers
I was reading a book last night. I was unable to advance the
I was reading a book last night. I was unable to advance the page and then the Kindle went black. I have not been able to restart it since then. … read more
Aric
Aric
Technician
Run A/V and repair business for over
1,910 satisfied customers
Mr. T. I received a Kindle for Christmas from my brother. I
Hello Mr. T. I received a Kindle for Christmas from my brother. I just loved it, but at some point it died and I returned it to Amazon and they sent me a Kindle Fire which I have been happily using ev… read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,164 satisfied customers
I am unable to do anything with my kindle...it is frozen.
I am unable to do anything with my kindle...it is frozen. Right now it is frozen on "do you want to shut down...." … read more
Cory
Cory
Vocational, Technical or Trade Scho
653 satisfied customers
My Kindle lite"s screen appears to be frozen. The power
My Kindle lite"s screen appears to be frozen. The power screen has three option cancel,restart,screen off. However. the entire scree doesn't respone to touch. … read more
Aric
Aric
Technician
Run A/V and repair business for over
1,910 satisfied customers
I have a message on the scree the goes: com.nokia.n....
I have a message on the scree the goes: com.nokia.n.... service has stopped … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
12,687 satisfied customers
My kindle fire's screen went dark. plugged in battery over
My kindle fire's screen went dark. plugged in battery over night it gave a screen for about 5 min this morning then went dark again … read more
Aric
Aric
Technician
Run A/V and repair business for over
1,910 satisfied customers
I bought my Kindle Fire in 2012. It went dark and I can't
I bought my Kindle Fire in 2012. It went dark and I can't get it to come back on. I replaced the charger about a year ago. … read more
Randy Boman
Randy Boman
Technician
12,737 satisfied customers
My kindle is only one year old and it will not charge up,
my kindle is only one year old and it will not charge up, I've tried more than one charger and it just will not charge? … read more
Aric
Aric
Technician
Run A/V and repair business for over
1,910 satisfied customers
My kindle's display is scrambled. I've tried holding the
My kindle's display is scrambled. I've tried holding the slide on/off button down several times to no avail. Any suggestions? … read more
Aric
Aric
Technician
Run A/V and repair business for over
1,910 satisfied customers
My Kindle Fire shows "Battery too low to power on- Please connect
My Kindle Fire shows "Battery too low to power on- Please connect charger and wait 15 minutes before turning your Kindle on again" whenever I try to turn it on. I have attached it to the charger for h… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
19,237 satisfied customers
Kindle Fire showed low battery and I plugged in the charger
Kindle Fire showed low battery and I plugged in the charger but it did not take the charge. My connector has always fit loose so I thought it was that. I had a friend bring hers to me and it still has… read more
Thomas
Thomas
IT Manager
Associate Degree
1,651 satisfied customers
My wife bought me a Kindle Fire last February, 2011. It has
My wife bought me a Kindle Fire last February, 2011. It has been working great until last night when it abruptly shut off. I thought it was the battery and when I plugged in the charger, the red light… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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