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Kindle is charged and displays opening page but no further…

Customer Question
Kindle is charged and...

Kindle is charged and displays opening page but no further icons and does not display the normal "swipe to begin."

Technician's Assistant: When did you last charge your Kindle?

It shows a green light as though it were completely charged. It was on the charger all night.

Technician's Assistant: Have you tried a force reboot (pressing and holding the power button for a minute)?

Yes.....many times

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

Nothing I can additionally think of

Submitted: 2 months ago.Category: E-Readers
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Answered in 8 hours by:
5/31/2018
Electronics Technician: Harry, Customer Service replied 2 months ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 2,821
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 2 months ago
Problem resolved itself. Please cancel my trial session with this program.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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