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We are trying to set up an Amazon account and the the setup…

Customer Question
We are trying to...

We are trying to set up an Amazon account and the the setup won't let me go forward saying the country and postal code don't match - but they do

Technician's Assistant: What Amazon model do you have?

Kindle paperwhite

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

We have been unable to get the process started for the reason given above. I ordered it for my wife and it was registered in my name. I am now trying to set it all up in her name including an amazon account

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

I don't hink so

Submitted: 2 months ago.Category: E-Readers
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Answered in 10 hours by:
5/31/2018
Electronics Technician: Harry, Customer Service replied 2 months ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 2,828
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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