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I got a paper reader for Christmas. Have just now tried to
I got a paper white reader for Christmas. Have just now tried to set it up. When it opens to the home page the language is German or something. Keep looking for how to change language to English. I'm … read more
Josh
Josh
It Support Specialist
Associate Degree
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I started my book, got to the 2nd page and a screen came up
I started my book, got to the 2nd page and a screen came up telling how to highlight sentences. It has an x in the upper right and bottom right an arrow. But nothing will move … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
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How do i get started? kindle paperwhite, new can not get
how do i get started? JA: What's the make/model of your device? How old is it? Customer: kindle paperwhite JA: How long has this been going on? What troubleshooting have you tried? Customer: new can n… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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Got a new kindle for fathers day, and can't remember p/word,
Got a new kindle for fathers day, and can't remember p/word … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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My Kindle Paperwhite with all my books on it was recently
My Kindle Paperwhite with all my books on it was recently stolen. I plan to buy another but will I be able to recover on the new one all the books I had on my stolen Kindle. Regards...Neil Blincow(###… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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I have a kindle whitepage reader - I got a letter about a
I have a kindle whitepage reader - I got a letter about a kindle update. I also have a kindle fire - does the update apply to both? … read more
Nathan
Nathan
Bachelors of Science
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I can't get to the next page. Its brand new, Its a Kindle
I just got it Saturday and its been doing this since Saturday. It might go to another page or it might show up other books. … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
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I have a kindle fire that I just got for Christmas. Today it
I have a kindle fire that I just got for Christmas. Today it won't respond to any touch commands.... won't swipe on and I can't turn it off to reboot … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
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I need a manual for my new Kindle #0682, I just got the
I just got the Kindle last week as a replacement for my older model. There were NO instructions with it at all! … read more
Nathan
Nathan
Bachelors of Science
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My last kindle collapsed after many years of use, I just
my last kindle collapsed after many years of use, I just bought a new KINDLE PAPERWHITE How should I start ? now it is connected to my MacBook Apple computer computer and after charging it, I want to … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
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I am 84 years old and have replaced my old Kindle with a new
I am 84 years old and have replaced my old Kindle with a new unit, paperwhite. Is there printed instructions that I can receive for this unit. I'm having difficult remembering what icons do what once … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,312 satisfied customers
I have a new kindle Paperwhite reader but every book I try
I have a new kindle Paperwhite reader but every book I try to put on it goes to the Kindle app on my I Pad. How can I get my books to go on mt Kindle reader. My email is ***@******.***… read more
Richard
Richard
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IT Manager, Consultant
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Just received following on my kindle:'Your kindle needs
just received following on my kindle:'Your kindle needs repair. please contact Kindle Customer Service at...… read more
Dr. Fix-It
Dr. Fix-It
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I have just charged my Kindle Paperwhite with a USB cable and
I have just charged my Kindle Paperwhite with a USB cable and now it will not do anything the screen says "USB Drive Mode". What can I do.… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
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We switched our ISP from Time Warner to AT&T so we have a new
We switched our ISP from Time Warner to AT&T so we have a new modum, etc. I got my Kindle Fire to work fine on our new network but I can't get my Kindle Paperwhite to go into my next book to read. I g… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Ive just got my kindle. Now what do I do? Must I have wifi
I've just got my kindle. Now what do I do? Must I have wifi or can I use my computer alone? Thanks. Sheila Garcia… read more
Daniel
Daniel
Bachelor's Degree
4,024 satisfied customers
i need some BEGINNERs instructions. I am 82 years old and
i need some BEGINNER's instructions. I am 82 years old and just able to e-mail and research on my com[uter. iamareader but frackured my shoulder and cannot hold a book. i don't know the basics. Please… read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
Hi! We bought 2 Kindle Paperwhites on November 26, and are
Hi! We bought 2 Kindle Paperwhites on November 26, and are going off to New Zealand in 2 days. We've plugged both in, but have no instructions about proceeding! Could you help us please, and if necess… read more
Daniel
Daniel
Bachelor's Degree
4,024 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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