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I have tried to delete books with no success... I have
I have tried to delete books with no success... I have pressed figure until x appears and when I then press option 'delete on device' nothing happens … read more
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Richard
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I just bought the Kindle Fire HD and got it set up with no
I just bought the Kindle Fire HD and got it set up with no trouble... but I subscribe to MS Office 365 and have the rights to download the Office apps for Android onto my devices. The Kindle will not … read more
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Richard
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The kindle app on my pc stopped working after I just did the
The kindle app on my pc stopped working after I just did the last windows upgrade. Help! … read more
Viet -MS Office Tech
Viet -MS Office Tech
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The problem is with the kindle app. I have it loaded on my
The problem is with the kindle app. I have it loaded on my Android, iPhone and Mac and they all skip pages (10-12) pages at a time. … read more
Aparna Indresh
Aparna Indresh
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I charged my kindle, after charging till the lite came on I
I charged my kindle, after charging till the green lite came on I tried to bring up the book I was reading and the book would not come up. I tried all the self help I can find but nothing helped. I di… read more
Cris
Cris
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I get the following error message on Kindle PC: "The book
Hi, I get the following error message on Kindle PC: "The book could not be opened. Please remove the book from your device and redownload it." Have updated the app, and followed the message instructions several times. However, I have four books I cannot open. Some of my books work fine, as does other material like PDF's Thanks for your help. Roy S. Hieatt … read more
Richard
Richard
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I have a new Amazon Kindle Fire HD 10. I also to not have a
I have a new Amazon Kindle Fire HD 10. I also to not have a smart t.v. but I do have Chromecast. I am trying to get the Google Chromecast APP downloaded onto my new Kindle Fire and it will not let me?… read more
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Richard
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I cannot sign in to my kindle. A message keeps flashing to
I cannot sign in to my kindle. A message keeps flashing to say I need to refresh, but as soon as the sign in screen comes up it flashes back to "retry"" … read more
Josh
Josh
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I get a message that I can't down load an upgrade because I
I get a message that I can't down load an upgrade because I don't have enough space … read more
GeekGal
GeekGal
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Bachelors Degree
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I have been using my kindle app on my ipad for a number of
I have been using my kindle app on my ipad for a number of years but now when I try to open it it asks me to register this kindle. It will not accept my email address and amazon account password … read more
Richard
Richard
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got a kobo aura hd ereader. unsuccessful in many attempts to
got a kobo aura hd ereader. unsuccessful in many attempts to get started. Please advise simple instructions for set up.… read more
Viet -MS Office Tech
Viet -MS Office Tech
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seem to have lost all my kobo info on my computer andcanot
seem to have lost all my kobo info on my computer andcanot find my books to download. this happened yesterday after the sent an update that after i downloaded kept appearing and wouldn't let me access… read more
Richard
Richard
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I have bought kindle books from Amazon for my ipad. The icon
I have bought kindle books from Amazon for my ipad. The icon for the book is downloaded but not the book. It has been saying that there is a problem with the donload. This is the same for two books an… read more
Dr. Fix-It
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I am having trouble getting into my kobo desktop. It tells
I am having trouble getting into my kobo desktop. It tells me that I have updates to install - I press to update -" downloading updates" - then" insta"l - then it cycles back to the beginning. If I ca… read more
Dr. Fix-It
Dr. Fix-It
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I have the Kindle app for my iPad and I absolutely LOVE it.
I have the Kindle app for my iPad and I absolutely LOVE it. I was reading a book and when I went to turn the page the screen froze. I tried turning it off and restarting, even waiting until the next d… read more
Mac Tech
Mac Tech
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I have the new yorker app on my kindle fire... in fact thats
I have the new yorker app on my kindle fire... in fact that's why I bought this gadget. My fab magazine! However when I tried to download the new issue for this week today. I got a fatal error message… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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I have just upgraded my IPad (original) to IOS 5.1. Everything
I have just upgraded my IPad (original) to IOS 5.1. Everything is fine except for my Kindle books. Half of them appear to be on Cloud and half on Device. They mostly have a corner tag "NEW". Sometimes… read more
James
James
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Bachelor's Degree
9,067 satisfied customers
When I try to load apps, such as angry birds, I am getting
When I try to load apps, such as angry birds, I am getting an error message (unknown error), which says: An error occurred. Please download this app again from the Amazon Appstore. I am having no luck… read more
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Thomas
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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