E-Readers

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I cannot get a connection to the internet. Take me step by…

Customer Question
I cannot get a...

I cannot get a connection to the internet.

Technician's Assistant: Does your network appear in the Wi-Fi list on your e-reader?

Take me step by step how to get there and what to check for.\

Technician's Assistant: Are other devices (computer, phone, etc.) connecting to the router?

I have one computer connected to the wifi

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

Not that I can thik of.

Submitted: 2 months ago.Category: E-Readers
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Customer reply replied 2 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 2 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 2 months ago
I have a Kindle Fire. I am unable to connect to the internet. In the upper right hand corner the wi-fi symbol has an x on the lower right corner.
Answered in 2 hours by:
5/30/2018
Electronics Technician: Harry, Customer Service replied 2 months ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 2,818
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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