E-Readers

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I bought my Kindle Reader on 4th July,2018. A friend
I bought my Kindle Reader on 4th July,2018. A friend connected it to my computer so that I was able to read the instructions inside. He put all the relative information into an Amazon account for me. … read more
Josh
Josh
It Support Specialist
Associate Degree
791 satisfied customers
I have a kindle I ordered a book I have changed my Credit
I have a kindle I ordered a book I have changed my Credit card I cannot manage to change the numbers in your system to my new numbers It only seems to allow change to personal details address etc not … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,105 satisfied customers
I have a Kindle fire which i purchased in the USA i live in
i have a Kindle fire which i purchased in the USA i live in Australia everything has been great until my credit card expired and a new one issued with a new expiry date . my account is***@******.*** i have managed to give you an updated credit card number but my kindle is not working as it has before. i did have the Kindle version of the NewYork Times but i can not get it back . i have a second Kindle which is allowing me to buy books but not current Kindle Tony Otton***@******.*** can you assist me in updating my password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,105 satisfied customers
I tried to order a book but a sign came up that I don't have
I tried to order a book but a sign came up that I don't have a valid credit card on the Amazon account. … read more
Josh
Josh
It Support Specialist
Associate Degree
791 satisfied customers
I ordered a book for my kindle, but before you could charge
I ordered a book for my kindle, but before you could charge me I lost the credit card and had it replaced by a new card. I have written you several times asking you to just put the charge for the book… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,105 satisfied customers
My kindle keeps telling me credit card not good went on line
My kindle keeps telling me credit card not good went on line checked and it is … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,105 satisfied customers
I have forgotten my kindle password and am a computer
I have forgotten my kindle password ***** am a computer moron!! … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,105 satisfied customers
I have had a Kindle reader for several years and enjoy it
I have had a Kindle reader for several years and enjoy it very much. However, I no longer have the same credit card as before and therefor cannot purchase any new books. I have tried and tried to chan… read more
Jason Jones
Jason Jones
AAS Information Technology
2,529 satisfied customers
I was in contact with the help desk today, I changed my web
I was in contact with the help desk today, I changed my web address, my credit card reached its expiration date, I tried to change the date but had forgotten my pass word. had no joy, so opened a new … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,105 satisfied customers
I just purchased a new kindle paper reader because my other
I just purchased a new kindle paper white reader because my other kindle died. I did create a new account as I didn't remember my old password. How do I get the books that I had on my old kindle trans… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,105 satisfied customers
I have to reregister my kindle. Originally the kindle was
I have to reregister my kindle. Originally the kindle was registered under my husband's name, using his credit card. (He gave me this kindle as a gift). However, my husband had to get a new credit car… read more
Nathan
Nathan
Bachelors of Science
26,031 satisfied customers
I have had my Kindle years. Recently my credit card expired
I have had my Kindle for several years. Recently my credit card expired and I went on Amazon and updated it. However, when I try to purchase a book on my Kindle it keeps showing the old expiration dat… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
I opened my kindle paperwhite and when I slid the bar across
I opened my kindle paperwhite and when I slid the bar across a numbered square came up and told me to enter pin. The problem is that I have never put a pin into this kindle except for the last 4 numbe… read more
Jason Jones
Jason Jones
AAS Information Technology
2,529 satisfied customers
I am trying to buy a book on my Kindle and it comes up with
I am trying to buy a book on my Kindle and it comes up with the message "You do not have any valid credit cards specified for you Amazon.com user account." I have gone into Manage your Kindle and the … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
My kindle still has the old password XXXXX 2 kindles could be
My kindle still has the old password XXXXX 2 kindles could be on the same email address and have separate passwords. My wife's kindle is a hooked up and has our credit card info. How do I fix my passw… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,336 satisfied customers
I have an old kindle, and it had an accout associated with
I have an old kindle, and it had an accout associated with it. My wife gave me a kindle fire, and I tried to register it which I managed to do. However, I was not able to get it to register or even re… read more
Nathan
Nathan
Bachelors of Science
26,031 satisfied customers
I have just purchased a Fire and cannot remember my password
I have just purchased a Fire and cannot remember my password XXXXX my old Kindle and my new IPad. I want to transfer all my books from the IPad to my Fire and have my Amazon credit card on file. thank… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,336 satisfied customers
I have a kindle which was registered several years ago ( I
I have a kindle which was registered several years ago ( I think it's an original kindle). I would like to order new books, but its not working. I went to the amazon web site and put in my new credit … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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