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Cant get in with my new kindle coz I forgot the password. I…

Customer Question
Cant get in with...

Cant get in with my new kindle coz I forgot the password

Technician's Assistant: When could you last access your Kindle?

I have it with me

Technician's Assistant: Did you try resetting through Amazon's online password ***** tool?

How

Submitted: 2 months ago.Category: E-Readers
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Answered in 3 minutes by:
5/28/2018
Electronics Technician: Cris, Technician replied 2 months ago
Cris
Cris, Technician
Category: E-Readers
Satisfied Customers: 7,018
Experience: A technician which covers all grounds including E-Readers.
Verified

Hi, thanks for using JustAnswer.com I am Cris and will be glad to assist you.

Which Kindle model do you have?

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Customer reply replied 2 months ago
the 200 dollar one yesterday
Customer reply replied 2 months ago
i want my 20 bucks back no phone call no help at all
Customer reply replied 2 months ago
i just need to know what my passcode is
Customer reply replied 2 months ago
are you here
Customer reply replied 2 months ago
is there any body here
Electronics Technician: Nathan, Technician replied 2 months ago
Nathan
Nathan, Technician
Category: E-Readers
Satisfied Customers: 31,418
Experience: Nook, kindle & ipad expert
Verified

Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

Can you please tell me what password ***** are referring to? There are many different codes that could apply here,

do you need a security/lock code to turn the kindle on?
Your home wifi network password?
Your amazon account password?

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Customer reply replied 2 months ago
just trying to get my 4th kindle open
Customer reply replied 2 months ago
amazon
Customer reply replied 2 months ago
amazon account
Customer reply replied 2 months ago
I am at password *****
Electronics Technician: Nathan, Technician replied 2 months ago

Thank you,

no one can tell you your account password, even amazon, but you can reset it,

to do so, click here: Forgot your password?

Follow the prompts, check your email and click the link in the email from amazon, and it will then prompt you to set up a new password, which you can then use on the kindle.

Let me know if that works for you, please.

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Electronics Technician: Nathan, Technician replied 2 months ago

Hello, it appears your question is still open.
Do you need more help with this?
Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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