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Can't connect pwd problem maybe. Ill check arris. Logging on…

Customer Question
Can't connect...

Can't connect pwd problem maybe

Technician's Assistant: Who makes your router?

Ill check arris

Technician's Assistant: What have you tried so far?

Logging on rejects pwd

Submitted: 2 months ago.Category: E-Readers
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Answered in 7 minutes by:
5/28/2018
Electronics Technician: Cris, Technician replied 2 months ago
Cris
Cris, Technician
Category: E-Readers
Satisfied Customers: 7,018
Experience: A technician which covers all grounds including E-Readers.
Verified

Hi, thanks for using JustAnswer.com I am Cris and will be glad to assist you.

What are you trying to connect? What device?

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Customer reply replied 2 months ago
kindle
Electronics Technician: Cris, Technician replied 2 months ago

OK, when you enter the password ***** it say incorrect password?

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Electronics Technician: Cris, Technician replied 2 months ago

OK, I can assist you in retrieving the correct password ***** your WiFi. Do you have a Windows 7, 8 or 10 laptop with established Wireless connection to your WiFi?

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Customer reply replied 2 months ago
kindle no apple
Electronics Technician: Cris, Technician replied 2 months ago

Please read my question again because I do not understand your reply.

Remote support is automatically offered through the website and not me. Remote services are not required but can be performed if you do request.

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Customer reply replied 2 months ago
apple computer
Customer reply replied 2 months ago
i quit just being strung along not helpful.
Electronics Technician: Cris, Technician replied 2 months ago

Do you have your Apple computer connected to WiFi?

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Electronics Technician: Cris, Technician replied 2 months ago

Great, could I offer you remote support and retrieve the correct password ***** your WiFi?

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Customer reply replied 2 months ago
no I'm quitting and trying another source. refund please
Electronics Technician: Cris, Technician replied 2 months ago

OK, I can provide you instructions. Remote support would have just been easier.

You will pay much more for the same level of support some whee else.

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Customer reply replied 2 months ago
End order
Electronics Technician: Cris, Technician replied 2 months ago

.

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