E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

I already have an account with Amazon but I have forgotten…

Customer Question
I already have an...

I already have an account with Amazon but I have forgotten my password.

Technician's Assistant: When could you last access your Amazon device?

I just bought a new Kindlepaperwhite and I am trying to set it up. My cell phone is(###) ###-#### Can you either issue me a new password ***** tell me what my old one is? Zenda Mancini

Technician's Assistant: Did you try resetting through Amazon's online password ***** tool?

No. Where do I find that?

Technician's Assistant: The E-Reader Specialist will be able to walk you through that. Anything else you want the E-reader Expert to know before I connect you?

No, thank you.

Submitted: 2 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 2 minutes by:
5/27/2018
Electronics Technician: Aparna Indresh,
 replied 2 months ago
Aparna Indresh
Category: E-Readers
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own E-Readers Question
Electronics Technician: Aparna Indresh,
 replied 2 months ago

In this case you can try to reset the password ***** your amazon account by following the below steps:

To request a password *****:

  1. Click on this link https://www.amazon.com/ap/forgotpassword?_encoding=UTF8&openid.assoc_handle=usflex&openid.claimed_id=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select&openid.identity=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select&openid.mode=checkid_setup&openid.ns=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0&openid.ns.pape=http%3A%2F%2Fspecs.openid.net%2Fextensions%2Fpape%2F1.0&openid.pape.max_auth_age=0&openid.return_to=https%3A%2F%2Fwww.amazon.com%2Fgp%2Fcss%2Faccount%2Fforgot-password%2Femail.html%3Fie%3DUTF8%26%252AVersion%252A%3D1%26%252Aentries%252A%3D0
  2. Follow the on-screen instructions.
  3. Follow the instructions in the e-mail sent to the e-mail address on your account.

    Note: If you created your account with a mobile phone number, you'll receive an SMS message with instructions instead of an e-mail.

After you've created a new password, it will become active right away. You new password ***** be applicable for all Amazon related accounts.

Please let me know if it works for you.

Ask Your Own E-Readers Question
Customer reply replied 2 months ago
It is not working. Please advise.
Customer reply replied 2 months ago
I do not want to pay $20 to get a password ***** my account. Please advise.
Electronics Technician: Aparna Indresh,
 replied 2 months ago

Offers you see for Remote Assistance or Phone Calls are not me recommending them, it is this website. I am more than happy to accept your request for one, but you don't have to.

Ask Your Own E-Readers Question
Electronics Technician: Aparna Indresh,
 replied 2 months ago

May I know what is exactly happening when you are trying to follow the above steps and trying to reset your password?

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Aparna Indresh Your Own Question
Aparna Indresh
Aparna Indresh
Aparna Indresh
Category: E-Readers
Satisfied Customers: 529
529 Satisfied Customers
Experience: Engineer at Aparna Indresh

Aparna Indresh is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
I have just purchased a Kindlepaperwhite. I am trying to
I have just purchased a Kindlepaperwhite. I am trying to register it and … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
We had to change our email address from to also I forgotten
Hi we had to change our email address from***@******.*** to***@******.*** also I forgotten my password ***** I am finding it a real mission follow your instructions those strange number and letters de… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have forgotten details of my kindle account, where it is,
I have forgotten details of my kindle account, where it is, USA uk or Australia email used( there are only 2 possibilities) and password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I bought a new Kindle e-reader, and I want to register it,
I bought a new Kindle e-reader, and I want to register it, and get books from my library. … read more
Aparna Indresh
Aparna Indresh
Electronics & communication engineering
529 satisfied customers
I have now got 3 Kindles. One old one which is about 10
I have now got 3 Kindles. One old one which is about 10 years old. I have a current one which is about 3 years old and I have just bought a new one for my daughter. can they all be registered and shar… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I have a new kindle, but i have forgotten my password. How
I have a new kindle, but i have forgotten my password. How do I access a new password? … read more
Cris
Cris
62 satisfied customers
Have bought new kindle - registration help please - already
Have bought new kindle - registration help please - already registered as***@******.*** - but have forgotten my password ***** cell nr(###) ###-####… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
I tricked myself: don't remember my Kindle password and have
Hi, I tricked myself: don't remember my Kindle password ***** have changed my email address. Is there a way to add my new email address, so that I can continue using my Kindle? No need to recover book… read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
I have anew kindle and am having trouble with setting up can
I have anew kindle and am having trouble with setting up can you go into my account and go that way … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Have purchased new kindle as dropped last one and it won't
have purchased new kindle as dropped last one and it won't work have tried registering new one using my existing amazon account however have forgotten information previously supplied to kindle also am… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have forgotten my kindle password and am a computer
I have forgotten my kindle password ***** am a computer moron!! … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I got new kindle and trying to set up account with amazon
I got new kindle and trying to set up account with amazon and it says i already have one. which i have forgot. … read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
How do I retrieve my login and password from my previous
How do I retrieve my login and password ***** my previous kindle? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have just bought a new kindle ereader and I am having
i have just bought a new kindle ereader and I am having trouble setting it up as I have forgotten my password… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
have new Kindlepaperwhite. have forgotten password. Tried
have new Kindlepaperwhite. have forgotten password. Tried to create a new Amazon Account but told account for my E-mail address already exists. As I cannot proceed to set up my new device, how can I f… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I have just broken my old kindle and have bought a new 3G Wifi
I have just broken my old kindle and have bought a new 3G Wifi one which I will use on Wifi. Can I use my old registration on the new Kindle (I'm really bad at passwords) and how can I get the 35 or s… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
I am having trouble registering. I bought from amazon along
I am having trouble registering. I bought from amazon along time ago so it says I have an account. I don't know my password. How do I register?… read more
Mary
Mary
Digital Printing Consultant
Master\u0027s Degree
248 satisfied customers
I have owned a Kindle for about a year, and have read several
I have owned a Kindle for about a year, and have read several books. IMy wife has recently received a kKindle. I wish to make available thebooks which I've read and are archived in my library at Amazo… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x