E-Readers

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I already have an account with Amazon but I have forgotten…

Customer Question
I already have an...

I already have an account with Amazon but I have forgotten my password.

Technician's Assistant: When could you last access your Amazon device?

I just bought a new Kindlepaperwhite and I am trying to set it up. My cell phone is(###) ###-#### Can you either issue me a new password ***** tell me what my old one is? Zenda Mancini

Technician's Assistant: Did you try resetting through Amazon's online password ***** tool?

No. Where do I find that?

Technician's Assistant: The E-Reader Specialist will be able to walk you through that. Anything else you want the E-reader Expert to know before I connect you?

No, thank you.

Submitted: 28 days ago.Category: E-Readers
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Answered in 2 minutes by:
5/27/2018
Electronics Technician: Aparna Indresh,
 replied 28 days ago
Aparna Indresh
Category: E-Readers
Satisfied Customers: 495
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own E-Readers Question
Electronics Technician: Aparna Indresh,
 replied 28 days ago

In this case you can try to reset the password ***** your amazon account by following the below steps:

To request a password *****:

  1. Click on this link https://www.amazon.com/ap/forgotpassword?_encoding=UTF8&openid.assoc_handle=usflex&openid.claimed_id=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select&openid.identity=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select&openid.mode=checkid_setup&openid.ns=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0&openid.ns.pape=http%3A%2F%2Fspecs.openid.net%2Fextensions%2Fpape%2F1.0&openid.pape.max_auth_age=0&openid.return_to=https%3A%2F%2Fwww.amazon.com%2Fgp%2Fcss%2Faccount%2Fforgot-password%2Femail.html%3Fie%3DUTF8%26%252AVersion%252A%3D1%26%252Aentries%252A%3D0
  2. Follow the on-screen instructions.
  3. Follow the instructions in the e-mail sent to the e-mail address on your account.

    Note: If you created your account with a mobile phone number, you'll receive an SMS message with instructions instead of an e-mail.

After you've created a new password, it will become active right away. You new password ***** be applicable for all Amazon related accounts.

Please let me know if it works for you.

Ask Your Own E-Readers Question
Customer reply replied 28 days ago
It is not working. Please advise.
Customer reply replied 28 days ago
I do not want to pay $20 to get a password ***** my account. Please advise.
Electronics Technician: Aparna Indresh,
 replied 28 days ago

Offers you see for Remote Assistance or Phone Calls are not me recommending them, it is this website. I am more than happy to accept your request for one, but you don't have to.

Ask Your Own E-Readers Question
Electronics Technician: Aparna Indresh,
 replied 28 days ago

May I know what is exactly happening when you are trying to follow the above steps and trying to reset your password?

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