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I cant find my pasword. Paperwhite kindle. 3 days, I cant…

Customer Question
I cant find my...

I cant find my pasword

Technician's Assistant: What brand and model of e-reader do you have?

Paperwhite kindle

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

3 days, I cant get a wireless connection,

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

How do I get the correct password ?

Submitted: 2 months ago.Category: E-Readers
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Answered in 7 minutes by:
5/27/2018
Electronics Technician: Aparna Indresh,
 replied 2 months ago
Aparna Indresh
Category: E-Readers
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Electronics Technician: Aparna Indresh,
 replied 2 months ago

It sounds like you are unable to connect your kindle to WiFi as it is asking for password ***** I correct?

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Electronics Technician: Aparna Indresh,
 replied 2 months ago

Okay,Please try to restart your kindle by following the below steps:

Let me know if it works for you.

  1. Press and hold the Power button for a full 40 seconds.

    After the first 6 to 8 seconds, the screen will go blank, which is normal. Continue holding the Power button.

  2. After the 40 seconds, release the Power button.

    The charge indicator light will turn on after a few seconds.

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