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Cannot get password authentication. Amazon fire 7. I just…

Customer Question
Cannot get password ***** ...

Cannot get password *****

Technician's Assistant: What brand and model of e-reader do you have?

Amazon fire 7

Technician's Assistant: How old is your Fire?

I just got it today and am trying to get started.

Technician's Assistant: What have you tried so far with your Fire?

I can't do anything password ***** problems is all that shows up

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

That's it.

Submitted: 2 months ago.Category: E-Readers
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Answered in 3 minutes by:
5/26/2018
Electronics Technician: Aparna Indresh,
 replied 2 months ago
Aparna Indresh
Category: E-Readers
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Electronics Technician: Aparna Indresh,
 replied 2 months ago

May I know if this is your Amazon account password ***** your WiFi password?

Ask Your Own E-Readers Question
Customer reply replied 2 months ago
I don't have a Wi-Fi account because I don't know what Wi-Fi is. I am 71 years old. I don't know if I have an Amzon password. It just opens when I put it on http etc
Electronics Technician: Aparna Indresh,
 replied 2 months ago

May I know if you are able to access internet on your any device for example computer,phone?

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