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I just got a new Kindle Fire to replace my old one that
Hi. I just got a new Kindle Fire to replace my old one that died. I cannot get the new one registered. I had an Amazon account but I don't remember what email it used. I am pretty sure I know the pass… read more
Josh
Josh
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I, Lillian ******** and Son, ******** both have separate
I, Lillian ******** and Son, Thomas ******** both have separate accounts with Amazon. However when I ordered a book, it went to Son's Kindle instead of Mine and got charged to his account not mine. Pl… read more
Harry
Harry
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I can't buy a ebook from my kindle. I just got it 3 days
I just got it 3 days ago, and I tried it buy from PC, buying the ebook is not working for me in amazon eventhough I had registered my credit card. … read more
Richard
Richard
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I have updated my credit card details. My identity number
I have updated my credit card details. My identity number wis 068591. I still cannot download kindle books. It keeps telling me that I have an invalid credit card. Credit card error. "You do not have … read more
Richard
Richard
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My kindle just stopped.I have tried to get back but they
My kindle just stopped.I have tried to get back but they Won't take the password ***** on my router said it's wrong … read more
Josh
Josh
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A week or so ago i bought Born a Crime by Trevor Noah, for
a week or so ago i bought Born a Crime by Trevor Noah, for ono-line reading. I'm pretty sure I had to buy it to download, or at least that my fairly old pc wa judged not able to use cloud reader. I re… read more
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Josh
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My Kindle Paperwhite with all my books on it was recently
My Kindle Paperwhite with all my books on it was recently stolen. I plan to buy another but will I be able to recover on the new one all the books I had on my stolen Kindle. Regards...Neil Blincow(###… read more
Aric
Aric
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Ive got a kindle that I haven't use for a while, and I tried
hi ive got a kindle that I haven't use for a while, and I tried to download a book recently and the credit card on the kindle is outdated. there is also a book my daughter bought that was not paid for… read more
Nathan
Nathan
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I just bought a Kindle Paperwhite. How do I get my books off
I just bought a Kindle Paperwhite. How do I get my books off of my old Kindle to my new kindle??? … read more
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Josh
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All of a sudden I can't buy a new book. Tha pop-up says I
All of a sudden I can't buy a new book. Tha pop-up says I don't have a default credit card inf. There's nothing wrong with the credit card info I have registered with Amazon. … read more
Richard
Richard
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I cannot seem to be able to download books. I have ordered
I cannot seem to be able to download books. I have ordered several and it says thank you and go to library but the book never shows up ben going on for over a week … read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
I had a dispute with Synchrony bank. NEVER argue with a man
I had a dispute with Synchrony bank. NEVER argue with a man who buys ink by the barrel or an organization that has all the money. They evidently cancelled my account, about the same time I agreed abd … read more
Richard
Richard
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How can I cancel Amazon Prime and get my money back. It was
How can I cancel Amazon Prime and get my money back. It was deducted from my Credit Account. I remember signing up for Prime. Please cancel it and delete the charge without a FEE … read more
Pete
Pete
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I'm having a problem with buying books, the Kindle won't
I'm having a problem with buying books, the Kindle won't accept my request. It says there is a problem with the bank account but I can't figure out what? … read more
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Richard
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Sometime ago, I ordered the book, Sins of the Father, by
Sometime ago, I ordered the book, Sins of the Father, by Denise Grover Swank. When I went to read it, there was a message that said an error occurred. So I tried to buy it again and was told I already… read more
Michael Hannigan
Michael Hannigan
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My Nook is several years old. Up until 3 days ago ,I had 600+
My Nook is several years old. Up until 3 days ago ,I had 600+ books in my library. Yesterday I turned my Nook on (no from the total shut down) to find a single line of script saying an error--Ireally … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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I bought 2 books today on my iPad. Neither has appeared on
I bought 2 books today on my iPad. Neither has appeared on my iPad either on the Device or in Cloud. Where did they go? How can fix this. I have the lastest Kindle App. Thanks for any help you can giv… read more
Viet - Printer Tech
Viet - Printer Tech
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We have purchased a Kindle (£89) for our grandaughter who has
We have purchased a Kindle (£89) for our grandaughter who has additional needs but she loves reading. My husband has an Amazon account and downloaded two books for her to get started. He discovered th… read more
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Viet - Printer Tech
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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