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Key board does not pop up, unable to connect with internet…

Customer Question
Key board does not...

Key board does not pop up, unable to connect with internet or reset to factory setting can you help?

Technician's Assistant: Does your network appear in the Wi-Fi list on your e-reader?

Yes but when it ask for access cant type no keyboard

Technician's Assistant: Are other devices (computer, phone, etc.) connecting to the router?

Yes this pc and tv

Submitted: 29 days ago.Category: E-Readers
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Answered in 14 hours by:
5/26/2018
Electronics Technician: Harry, Customer Service replied 28 days ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 2,456
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Electronics Technician: Harry, Customer Service replied 28 days ago

Which model e-reader do you have?

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Customer reply replied 28 days ago
Nook color
Customer reply replied 28 days ago
Just turn on the tablet and now have keyboard, sorry for the problem i sent looks ok now.
Electronics Technician: Harry, Customer Service replied 28 days ago

OK thank you

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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