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I just received a Kindle Paper yesterday. It asks me what…

Customer Question
I just received a...

I just received a Kindle Paper White yesterday. It asks me what language I want, and I can get any language except US English. The ok box is gray.

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

I was on the phone last night for an hour, but solved nothing. This morning I had the language page but now it's gone and I don't know how to get it back.

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

I just want to get the thing working and I'm very frustrated!

Submitted: 2 months ago.Category: E-Readers
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Answered in 47 minutes by:
5/25/2018
Electronics Technician: Harry, Customer Service replied 2 months ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 2,828
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Category: E-Readers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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