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I have just purchased a new kindle Paperwhite and trying to
I have just purchased a new kindle Paperwhite and trying to log in to my existing Amazon kindle account. … read more
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Josh
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I haven't used my Kindle for quite a long time and need to alter my credit card details to purchase some books … read more
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MD.REHAN
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I am not receiving ordered books on kindle even though I
I am not receiving ordered books on kindle even though I changed my new credit card details … read more
RandyNetwork Tech
RandyNetwork Tech
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About a month ago I called Amazon and changed my credit card
About a month ago I called Amazon and changed my credit card info because I had ordered a book for my kindle and it couldn't go through because my other credit card had been cancelled. I have been try… read more
Aric
Aric
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I am having trouble getting into Amazon. We order books for
I am having trouble getting into Amazon. We order books for our Kindles and I have a new debit card I need to put on file. … read more
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Pete
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How do I pay for the books I have ordered for my kindle, its
hi dan, how do I pay for the books I have ordered for my kindle … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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Last time I ordered a book there was an issue with my method
Last time I ordered a book there was an issue with my method of payment because I had received a new bank card. I updated this on my account and thought everything was okay. This morning I tried to or… read more
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I just bought some reacher books and downloaded them to I
I just bought some jack reacher books and downloaded them to I pad on kindle. I had previously some books downloaded on my I pad that I hadn't read yet. In order to download these … read more
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RandyNetwork Tech
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My mom closed her credit card account. This was the account
My mom closed her credit card account. This was the account that she used to buy books on the kinde. I've tried to change her account. The form is asking for the card number which I provided. But when… read more
Aric
Aric
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Carlien Moolman I can't order new books on my new debit
Customer: Carlien Moolman I can't order new books on my new debit card, I owe money on a previous purchase on my husbands credit card. I tried to edit and change the credit to debit card but it doesn'… read more
Richard
Richard
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I have also had my MasterCard billed for the e-books I ordered
I have also had my MasterCard billed for the e-books I ordered but did not yet receive. And, yes, I did give you an "excellent" rating when last we were connected.… read more
Jason Jones
Jason Jones
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my wife was reading a book, turned it off for the evening and
my wife was reading a book, turned it off for the evening and next morning when she tried to resume reading the kindle would not come on. I thought perhaps the battery had run down so I plugged it in … read more
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James
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Bachelor's Degree
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My wifes kindle is not downloading bought books. It is saying
My wife's kindle is not downloading bought books. It is saying thank you for your purchase but nothing is appearing on the home screen. Samples seem to download ok, and I have tried rebooting. Thanks… read more
Nathan
Nathan
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why does kindle not allow me buy a book. My password XXXXX XXXXX
why does kindle not allow me buy a book. My password XXXXX XXXXX My email address is [email protected]… read more
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Viet -MS Office Tech
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My kindle died 2 days ago I turned it on & got a strange diagram
My kindle died 2 days ago I turned it on & got a strange diagram on it. It is frozen up- wont allow me to turn on or off,type or use any of the functions. Gave credit card number and there is a charge… read more
Cris
Cris
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I received a Kindle for christmas which I am delighted with
I received a Kindle for christmas which I am delighted with - if only I could sort out the buying of books!! Kindle was bought by my daughter, she also bought a voucher for £20 to use on amazon. I red… read more
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Andy
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Both my wife and I have Kindles. How can I transfer some of
Both my wife and I have Kindles. How can I transfer some of the books she bought onto my Kindle. We have 2 separate e-mail addresses; however, all of the books were purchased by the same VISA Debit ca… read more
AnswerManRob
AnswerManRob
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I have an early Kindle, boought for me by my daughter
I have an early Kindle, boought for me by my daughter wholives in Georgia. When I went home to Canada she renamed it "joanns's kindle" and I used it by getting books through my computer USB. She conti… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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