E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

Related E-Readers Questions
My Kindle Fire HD8 will not turn on. I charged it for over
My Kindle Fire HD8 will not turn on. I charged it for over an hour. I held the start button in for 30 seconds, took my finger off the start button and then tried restarting again. Nothing. This happen… read more
Randy***** CellTech
Randy***** CellTech
1,867 satisfied customers
Kindle is frozen on the software update screen. it has been
Kindle is frozen on the software update screen. it has been this way two days. i have tried holding the power button on for various times. Nothing works. It wont shut down or start up … read more
Randy***** CellTech
Randy***** CellTech
1,867 satisfied customers
My husband bought me a kindle white paper reader in April
My husband bought me a kindle white paper reader in April and last week it stopped working. The screen still lights up but it doesn't respond to the touch commands. What do I do? Lisa … read more
Nathan
Nathan
Technician
33,372 satisfied customers
Why is my kindle turning itself off after about 3 minutes?
Why is my kindle turning itself off after about 3 minutes? … read more
Randy***** CellTech
Randy***** CellTech
1,867 satisfied customers
Hi, I have a kindle fire hd that is about a year and a half
Hi, I have a kindle fire hd that is about a year and a half old and I cannot use it while it is charging. I lost the original charger and had been using a replacement for a while and had no problems b… read more
Josh
Josh
It Support Specialist
Associate Degree
759 satisfied customers
My Kobo is a year or so old. A week ago I purchased a new book
My Kobo is a year or so old. A week ago I purchased a new book and immediately thereafter it died. I tried the paper clip thing but it didn't work. When I attach it to my computer the screen briefly k… read more
Josh
Josh
It Support Specialist
Associate Degree
759 satisfied customers
I have a Nook app for my iPad. A document that was an email
I have a Nook app for my iPad. A document that was an email attachment, that was not a Nook document, was "sent" to Nook, and now I cannot get it off. I cannot close the document no matter what I do. … read more
Cris
Cris
1,316 satisfied customers
My Kobo E-Reader wont turn on. When I slide the on-off switch,
My Kobo E-Reader won't turn on. When I slide the on-off switch, the light tuns blue for several seconds but then goes off without tuning the reader on. It has been fully charged. Please advise how I o… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I bought my kindle November 12, 2011. Three weeks ago I could
I bought my kindle November 12, 2011. Three weeks ago I could not use the yes/no button to shut it off than a few days later it just quit. I recharged it and the charge took but would not let me do e-… read more
Cris
Cris
1,316 satisfied customers
Have Kindle 3G, dropped it on hardwood floor, it was in leather
Have Kindle 3G, dropped it on hardwood floor, it was in leather covercase, worked alright for a week, now can't bring up any book, when I could bring up page turning, takes almost 30 seconds to turn t… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,277 satisfied customers
Every time i try tostart the reader i get a black screen.
Every time i try tostart the reader i get a black screen. This started after a day or two when the loadind icon would just sit there andspin. How can i get my reader to work again… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
the last two issues of Sports Illustrated will not download
the last two issues of Sports Illustrated will not download on my kindle fire. the issue two weeks ago downloaded to 100% but will not complete the download so I can read the issue. Last week's issue … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,277 satisfied customers
Donals Kindle E reader is stuck on green light and he cannot
Donal's Kindle E reader is stuck on green light and he cannot open it to read - have tried recharging but just stuck, it is under 12 months old and we plan to go cruising in 2 weeks so need it up and … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,277 satisfied customers
My Kindle Fire that is a week from my purchase has "locked
My Kindle Fire that is a week from my purchase has "locked up". It is stuck on the weather channel and won't move. The clock is even stopped. It won't shut off. What can I do?… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,277 satisfied customers
My Kindle is about six months old. Recently I recharged it
My Kindle is about six months old. Recently I recharged it but then did not use it for a week or two. Now the screen saver picture is fragmented and will not clear from the screen rendering the device… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,277 satisfied customers
I have just acquired a Kindle (from Amazon) there is no power
I have just acquired a Kindle (from Amazon) there is no power cable / connection with the unit, I have poered the unit as recommended by connection to my laptop. How long does the power last, how freq… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Help? My Nookcolor is about 3 months old. I use it for games
Help? My Nookcolor is about 3 months old. I use it for games and occasionally going on the web; not for anything else yet. I was playing "Bubble Birds" when it just stopped functioning. It didn't resp… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I started to charge my reader and, within a few minutes, a
I started to charge my reader and, within a few minutes, a message on the screen said that the charging had stopped because "no power supply is being detected." There was power, so I'm not sure why th… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x