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Related E-Readers Questions
I have downloaded some books on my kindle app, the books are
I have downloaded some books on my kindle app, the books are all samples. If I want to purchase the books at kindle price, how do I pay for the books I wand to keep in my library. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
307 satisfied customers
I have recently purchased two books and they supposedly have
I have recently purchased two books and they supposedly have been downloaded;however I don't see them in my library or on my Home. … read more
Cris
Cris
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My original kobo won't take updates. it does sync and says
my original kobo won't take updates. it does sync and says new books have been added but they don't show up on my kobo … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,021 satisfied customers
I plugged my kobo ereader into my computer and bought a book.
I plugged my kobo ereader into my computer and bought a book. However it said it downloaded but doesn't show on my ereader. My credit card has been charaged. How do I get the book on my reader?… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
i had to reset my kobo to factory settings but now I cannot
i had to reset my kobo to factory settings but now I cannot find in my desktop library or tablet the 12 books i purchased in 2012… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
When I download a book, I only get the first two chapters and
When I download a book, I only get the first two chapters and can't seem to download the rest. Also is there any way to delete the books that were loaded on the Kobo w hen it was purchased?… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I own a kobo e-reader & was downloading 3 new books that I
I own a kobo e-reader & was downloading 3 new books that I had purchased. As I have done many times before. In the middle of my "syncing" process, the hydro flickered off & on a few times. I have not … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I don't know if its something I've done or what!!!! but some
hi, I don't know if its something I've done or what!!!! but some of the books I've purchased are available to read on my desk top..... but not on my ereader.... whenever I attemt to read them it says … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I have a 2-year old Kobo eReader (not a Kobo Touch) with about
I have a 2-year old Kobo eReader (not a Kobo Touch) with about 124 purchases books. Recently, I was forced to update the desktop software. Since then, I cannot download newly purchased books from Kobo… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I bought a book this morning for my Kobo. I can't seem to
I bought a book this morning for my Kobo. I can't seem to open it. it says "The content you are trying to view is locked". I have pressed the "shop" button and "update library". I have tried numerous … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
The problem is that all the books that I have purchased (12)
The problem is that all the books that I have purchased (12) on-line have disappeared from my reader. The only books left are the oringinal books that were included on purchase of reader. Also. on las… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
Kindle Touch locks up and keeps rebooting on its own. When
Kindle Touch locks up and keeps rebooting on its own. When menu screen comes up it is unresponsive to touch.… read more
Cris
Cris
1,320 satisfied customers
My kobo is really slow as well and Ive tried to reset by holding
My kobo is really slow as well and I've tried to reset by holding the power button for eight seconds and then firmly again as suggested and then using a pin in the back and it still is super slow. I r… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I get an uhoh when I try to add a book to my account. How
I get an uhoh when I try to add a book to my account. How do I solve this problem? I can't make the final step of transaction.… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
i don downloaded the setup and was using ereader then it starting
i don downloaded the setup and was using ereader then it starting saying setup again i tried this several times… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
My Sony eReader will not download books that I have purchased
My Sony eReader will not download books that I have purchased from the store. I checked with Geek Squad and they suggested the reader needed a factory reset.… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,281 satisfied customers
Having problems with synchronization between Kobo Desktop and
Having problems with synchronization between Kobo Desktop and my Kobo touch. Seems to be anything that was purchased after November 28th is not synchronizing. The purchased books appear in my library … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,281 satisfied customers
I am locked out of all my books. I was trying to get may wireless
I am locked out of all my books. I was trying to get may wireless working and have done something really bad. Please help.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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