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I have a Kobo Glo N613 .. and it is stuck to the image of
Hi, I have a Kobo Glo N613 .. and it is stuck to the image of the book. unable to power it off .. try every reset way possible … read more
Randy Boman
Randy Boman
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I have connected it to power however it won't charge. It has
I have connected it to power however it won't charge. It has not been used for about 2 years … read more
Stephen FS
Stephen FS
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There seems to be a loose connection with my E reader. it
there seems to be a loose connection with my E reader. it won't charge at all … read more
Josh
Josh
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I just bought the ebook "River of Bones Destroyermen - 13
I just bought the ebook "River of Bones Destroyermen - 13 11/07/2018 ###-##-#### $19.20 eBook" today but I can't open the book in my Kobo ereader. … read more
Harry
Harry
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My e-reader is blocked on a page and does not respond
Hi, my e-reader is blocked on a page and does not respond toanything … read more
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Randy Boman
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Just screen - won't charge or reset. Kobo glo. Just started
Just started today - died I assume last night or night before but usually the screen is black not white … read more
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Harry
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I am trying to charge my kobo reader but it isn't working.
I am trying to charge my kobo reader but it isn't working. … read more
Aparna Indresh
Aparna Indresh
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I restarted my kobo glo and now the screen is blank. The
I restarted my kobo glo and now the screen is blank. The green light turns on and off when I slide the power switch, but the screen stays white and blank whether the green light is on or not. … read more
Randy Boman
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Is there a way to charge the e-reader without attaching it
is there a way to charge the e-reader without attaching it to the computer? … read more
Josh
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I am wondering how I return my Kobo Glo HD bought Aug 2016
Hi I am wondering how I return my Kobo Glo HD bought Aug 2016 and the connection on the reader is loose and won't take the charger. … read more
Pete
Pete
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I have a Kobo Glo and my computer is no longer detecting it
Hi, I have a Kobo Glo and my computer is no longer detecting it when I plug it in. I have tried 2 different cords and 3 different USB ports. I decided to try my mother's Kobo Glo and that one works pe… read more
GeekGal
GeekGal
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Bachelors Degree
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Around 4:00 AM, Sunday morning, my Kobo Glo started malfunctioning.
Around 4:00 AM, Sunday morning, my Kobo Glo started malfunctioning. I put it on charge for 4 hours, but it still doesn't work. I have tried manual reset, the full reset, and factory reset. It currentl… read more
Dr. Fix-It
Dr. Fix-It
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my kobo is saying " powered off " it will not turn on & if
my kobo is saying " powered off " it will not turn on & if i connect it to the computer nothing happens > the battery is not flat nor fully charged>… read more
Dr. Fix-It
Dr. Fix-It
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I have two kobo,s. One a kobo touch that I have been using
I have two kobo,s. One a kobo touch that I have been using all the time no problem at all with it. This kobo desktop was on another computer that I had been using. I have now this pc and down loaded m… read more
Josh
Josh
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My Kobo Glo is only 3 months old and doesnt seem to work anymore.
My Kobo Glo is only 3 months old and does'nt seem to work anymore. I was on Kobo Desktop and after charging books I tried to eject my Kobo but it said that it could'nt. I tried many times but it didn'… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
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My Kobo Glo is not detected by my new iMac 27 when I plug it
My Kobo Glo is not detected by my new iMac 27 when I plug it into my computer. I have tried plugging it into different ports on my hub, as well as directly into my computer. It is just not detected. W… read more
Nick H.
Nick H.
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138 satisfied customers
I just received a Kobo Glo for Christmas, and I'm having a
Hi...I just received a Kobo Glo for Christmas, and I'm having a problem. After charging the Kobo with a wall unit, I accidentally unpluged from the wall first, instead of the Kobo first. Now, the scre… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My new Kobo Glo was purchased on 24/11 has frozen. I have
My new Kobo Glo was purchased on 24/11 has frozen. I have tried to shut it off and put it in sleep but have had no success, what should I be doing?… read more
Josh
Josh
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Associate Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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