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Related E-Readers Questions
I have an old Kindle that I need to reregister to gain
Hi, I have an old Kindle that I need to reregister to gain access to the books I have recently downloaded on another device. I have forgotten my Passcode, please help me. … read more
Cris
Cris
1,322 satisfied customers
You indicated that there was a problem with my Credit Card
You indicated that there was a problem with my Credit Card when I last tried to order a book. My new Credit card details are as follows: the number is ***** 5471 2030 0853 3043 … read more
Nathan
Nathan
Bachelors of Science
25,570 satisfied customers
I have a kindle I ordered a book I have changed my Credit
I have a kindle I ordered a book I have changed my Credit card I cannot manage to change the numbers in your system to my new numbers It only seems to allow change to personal details address etc not … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,031 satisfied customers
I cannot purchase a book on my kindle as have done
I cannot purchase a book on my kindle as have done previously. I am getting a message saying I do not have a default credit card for my amazon account. I have tried going to kindle payment settings to… read more
Randy***** CellTech
Randy***** CellTech
1,874 satisfied customers
I have a kindle paper. Recently my Visa card number was
I have a kindle paper white. Recently my Visa card number was changed. I tried to alter his on my kindle but access was denied. I have followed the instruction for changing payment details which are n… read more
Aparna Indresh
Aparna Indresh
Electronics & communication engineering
529 satisfied customers
I tried to order a book but a sign came up that I don't have
I tried to order a book but a sign came up that I don't have a valid credit card on the Amazon account. … read more
Josh
Josh
It Support Specialist
Associate Degree
762 satisfied customers
Reconnect my credit card, 4 years, my card just suddenly cut
Reconnect my credit card JA: What's the make/model of your device? How old is it? Customer: 4 years JA: How long has this been going on? What troubleshooting have you tried? Customer: my card just sud… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,719 satisfied customers
I can't get my reader to recognize my new Visa card. The old
I can't get my reader to recognize my new Visa card. The old one expired in June. Amazon has the new info and I can download onto the kinde … read more
Randy***** CellTech
Randy***** CellTech
1,874 satisfied customers
I cannot add my new card details, There is nothing written
There is nothing written on it which indicates the model I have had it about 5 years … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,031 satisfied customers
Trying to purchase a book on my e reader, keeps saying no
trying to purchase a book on my e reader, keeps saying no credit card, I just updated the credit card Info last night! … read more
Rahul P.
Rahul P.
Bachelor's Degree
963 satisfied customers
I signed up with Amazon on line to change my credit detail &
I signed up with Amazon on line to change my credit detail & purchase an e-book. I had to get a new password ***** is not compatible with my Kindle Reader password. I am now unable to use the Kindle R… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
We had to change our credit card and I can't update the
we had to change our credit card and I can't update the kindle with the new CARD number … read more
Richard
Richard
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IT Manager, Consultant
6,031 satisfied customers
Have kindle version 3.4.2 (2687240004) my user name is
Hi, have kindle version 3.4.2(###) ###-#### my user name is***** ( Mrs Jacqueline Neill).... Have to change my credit card number ( card was stolen ) have changed in my wallet online....but am unable … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,031 satisfied customers
I am unable to find on my kindle how I change my credit card
I am unable to find on my kindle how I change my credit card details … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,031 satisfied customers
Carlien Moolman I can't order new books on my new debit
Customer: Carlien Moolman I can't order new books on my new debit card, I owe money on a previous purchase on my husbands credit card. I tried to edit and change the credit to debit card but it doesn'… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,031 satisfied customers
My kindle says there is a problem with my account. I think
my kindle says there is a problem with my account. I think this is because my card issue number has changed. What do I do?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,528 satisfied customers
A book was downloaded on my kindle,but the payment did not
A book was downloaded on my kindle,but the payment did not go through. My credit card details have changed but I am unable to change the number on my kindle. It only allows me to change the name and e… read more
Cris
Cris
1,322 satisfied customers
I bought a kindle just over 3 weeks ago and today it foze and
I bought a kindle just over 3 weeks ago and today it foze and could not be fixed so the retailer replaced it with another one - I have changed my password XXXXX now would like the books I bought in th… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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