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Richard
Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 52,564
52,564 Satisfied Customers
Experience: Avid repairer and trouble shooter of E-Readers

Richard is online now

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
More related answers
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My kindle is blocked. I don't know why. It ask password.
Richard
Richard, Customer Service
52,564 satisfied customers
My kindle is blocked. I don't know why. It ask for my password. I lost my password ***** I am 76 years old and can't remember it. I don't want to loose all of my books and all my church things. Can yo… read more
I purchased a Kindle 12/2011. The Kindle went blank while
Kriptokrit
Kriptokrit, E-Readers Technician
1,320 satisfied customers
I purchased a Kindle 12/2011. The Kindle went blank while in use. It is fully charged (i guess - it was plugged in for a few hours). When you push the power button, the button lights for a few seconds… read more
Don't know why, but my Kindle is now asking for "guest
Cris
Cris, electronics technician
1,379 satisfied customers
Don't know why, but my Kindle is now asking for "guest password", I've been logging in and accessing email etc for a long time. Problem is I don't know any guest password ***** Tried to log into Cisco… read more
My Kindle is off the internet for about a week now, don't
Josh
Josh, It Support Specialist
954 satisfied customers
my Kindle is off the internet for about a week now, don't know why … read more
Don't know my login or pqssword, kindle paperwhite, lost the
Rusty
Rusty, Audio Video Technician
4,305 satisfied customers
don't know my login or pqssword JA: What's the make/model of your device? How old is it? Customer: kindle paperwhite JA: How long has this been going on? What troubleshooting have you tried? Customer:… read more
A while ago, I purchased two games for my Kindle (mah jongg
Josh
Josh, It Support Specialist
954 satisfied customers
A while ago, I purchased two games for my Kindle (mah jongg solitaire and jewels, both my Mobigloo) and play those games often. However, cpommencing today, they are extremely slow and, in fact, jewels… read more
Why won't my kindle charge. I do not know. it was a gift. I
Nathan
Nathan, Bachelors of Science
27,244 satisfied customers
why won't my kindle charge JA: What's the make/model of your device? How old is it? Customer: I do not know. it was a gift JA: How long has this been going on? What troubleshooting have you tried? Cus… read more
While I was usiing my kindle the screen went "wonky" and now
Kriptokrit
Kriptokrit, E-Readers Technician
1,320 satisfied customers
While I was usiing my kindle the screen went "wonky" and now I have a grey screen and when I push the button to turn it off/on it goes green for a split second then - nothing. It is fully charged… read more
Why don't my kindle stay on line. My kindle will not stay on
Aparna Indresh
Aparna Indresh, Engineer
121 satisfied customers
Why don't my kindle stay on line JA: How long has this been going on with your Kindle? What have you tried so far? Customer: My kindle will not stay on line. JA: Anything else you want the E-reader Ex… read more
I just purchased alcatel acouple wks ago. for some reason
Randy***** CellTech
Randy***** CellTech, electronics technician
1,958 satisfied customers
hello, my name is ***** ***** just purchased alcatel acouple wks ago. for some reason last night, the language went to Spanish. I don't know if I hit the wrong key some where or what happened. I've be… read more
You updated my kindle and now I don't know how to archive the
AnswerManRob
AnswerManRob, Electronic Technical Support Specialist
10,232 satisfied customers
You updated my kindle and now I don't know how to archive the books I've finished reading. It tells me to go to the manage my kindle page. Where is this page? I've looked all over and can't find it. H… read more
Why is my kindle asking for a password snd why are games
Josh
Josh, It Support Specialist
954 satisfied customers
Why is my kindle asking for a password ***** why are games popping up as I open it? … read more
I have purchased several books today, but now a message on
Josh
Josh, It Support Specialist
954 satisfied customers
I have purchased several books today, but now a message on my Kindle has questioned my last purchase. … read more
I want to transfer books on my ipad from ibooks to my new
Joe
Joe, Owner Kingsland Auto & Marine Services
502 satisfied customers
Hi i want to transfer books on my ipad from ibooks to my new kindle? … read more
I am trying to convert my ibooks to my NEW kindle and I
Russell H.
Russell H., Computer Technology Consultant
9,055 satisfied customers
I am trying to convert my ibooks to my NEW kindle and I don't have a MAC. I downloaded bitzipper to use with the tuneskit ibook copy for mac but it did not convert. … read more
Purchased a new kindle, can't remember login ID. New kindle
Md. Sadique
Md. Sadique, self employed
1,983 satisfied customers
Purchased a new kindle, can't remember login ID JA: When could you last access your Kindle? Customer: new kindle now... JA: Did you try resetting through Amazon's online password ***** tool? Customer:… read more
My Kindle stopped working yesterday and I don't know why. It
Josh
Josh, It Support Specialist
954 satisfied customers
Hi, I am Pat and my Kindle stopped working yesterday and I don't know why. It was getting low on battery and I plugged it in and when I went to get it later that evening it would not come on. I can he… read more
I purchased a keyboard kindle 2 weeks ago but dont know how
Shaheen
Shaheen, Chief Technical Officer
558 satisfied customers
I purchased a keyboard kindle 2 weeks ago but don't know how to get started - very frustrating ! Dumb old lady ?? - not really , but when it comes to agdgets, I am. Anyway, it tells me to register it … read more

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

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