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Related E-Readers Questions
I have a Paper Kindle that has been great until I was
Hello, i have a Paper White Kindle that has been great until I was happily reading last night and it simply stopped responding. Thinking it needed to be charged and that was unsuccessful.... ? … read more
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Randy***** CellTech
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I have Kindle Fire. The touch screen is slow and sometimes
I have Kindle Fire. The touch screen is slow and sometimes does not work … read more
Harry
Harry
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When I open my Kindle the screen does not come on, so I
When I open my Kindle White the screen does not come on, so I can't get to any of the books I have downloaded. The unit is fully charged. What can I do or do I need to take it to a repair shop? … read more
Aparna Indresh
Aparna Indresh
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Electronics & communication engineering
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Won't let me swipe to unlock. 30 minutes ago. I was reading
30 minutes ago. I was reading a sample book, then placed an order for the book. the order went through but could not open … read more
Aric
Aric
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Run A/V and repair business for over
49,713 satisfied customers
My kindle just quit working. It wouldn't swipe and it won't
My kindle just quit working. It wouldn't swipe and it won't take a charge. How do I exchange it for a new one? Thanks. Heidi Thompson … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,435 satisfied customers
I purchased a Kindle Paper about a month ago and I put it on
I purchased a Kindle Paper white about a month ago and I put it on to charge last night and now it will not open so that I could finish the book I was reading … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,900 satisfied customers
2 things, when my kindle fire gets low on battery and I
2 things, when my kindle fire gets low on battery and I attempt to plug in the charger, it turns off. How can I fix this? and second if I can't and need a new one, it is about 3 or 4 years old, can I … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
9,172 satisfied customers
My kindle is frozen at the list of books it has. How do I
my kindle is frozen at the list of books it has. How do I unlock it so I can read a book> … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,528 satisfied customers
My kindle paper is totally locked up. Does not even respond
My kindle white paper is totally locked up. Does not even respond to "swipe ot open". It has had troble connecting to wifi for several days... When I last could work with it....it told me...cannot res… read more
Aric
Aric
Technician
Run A/V and repair business for over
49,713 satisfied customers
My Kindle Paper is completely frozen. Cannot get to the book
My Kindle Paper White is completely frozen. Cannot get to the book I was reading or anything. … read more
Sijad H.
Sijad H.
Technician
Associate Degree
72 satisfied customers
My Kindle will not unlock, Paper White' about 18 months old,
My Kindle will not unlock JA: What's the make/model of your device? How old is it? Customer: Paper White' about 18 months old JA: How long has this been going on? What troubleshooting have you tried? … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,528 satisfied customers
KindleFire does not respond to commands, can't turnpage.
KindleFire does not respond to commands, can't turnpage. … read more
Aric
Aric
Technician
Run A/V and repair business for over
49,713 satisfied customers
My kindle will not respond to a command .Batter fully
My kindle will not respond to a command .Batter fully charged i turned it off to have lunch and when i tried to turned it back on it stayed showing a picture and the voice was active. … read more
Randy***** CellTech
Randy***** CellTech
1,985 satisfied customers
I was reading one of the books I downloaded and all of a
I was reading one of the books I downloaded and all of a sudden the screen went white. closed it and waited for a few minutes, turned back on, same thing. So I charged it and again turned it on. The w… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
When I try to access my Kindle- after the screen that tells
Hello, When I try to access my Kindle-White after the screen that tells me to "swipe to unlock Kindle" I get a blank screen. I cannot get anything, not a list of all my books on Kindle or the book I w… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,528 satisfied customers
My husband has a paper white Kindle. This morning when he
My husband has a paper white Kindle. This morning when he opened his kindle, the initial picture came on advertising a new book. The grid requesting the code numbers does not appear therefore we canno… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
This A.M. downloaded a book into my Kindle Paper white. My
This A.M. downloaded a book into my Kindle Paper white. My wife was reading the new book when it disappeared. Now I cannot open. It clearly says "Swipe to unlock Kindle" Swiping does nothing.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I am having trouble with my kindle. It all of a sudden stops
I am having trouble with my kindle. It all of a sudden stops in the middle of my book and connects to the Whispernet when I don't request it. Two days ago, I was having the same problem. It left it fo… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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