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My Kindle has suddenly stopped connecting. When I turn on
Hi! My Kindle has suddenly stopped connecting. When I turn on the usual screen shows up, but then as I move on, the screen is blank, except that it shows completely charged. The house, etc. does not a… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
33,294 satisfied customers
Dle got on a page and stayed there. I tried every button I
dle got on a page and stayed there. I tried every button I could think of to get it to move, but nothing happened. I finally turned it off and the next day when I turned it on it was a blank white pag… read more
Randy***** CellTech
Randy***** CellTech
1,958 satisfied customers
I cannot get my "slide across to open kindle" to appear on
I cannot get my "slide across to open kindle" to appear on screen so I can read it. I have it fully charged.… read more
Randy***** CellTech
Randy***** CellTech
1,958 satisfied customers
Kindle 5th generation 5 position switch -- frozen on tree
Kindle 5th generation 5 position switch -- frozen on tree page with bar one third across. charged for 3 hours, still no green light. Pressed home button then on switch for 60 seconds and left for 10 m… read more
Randy***** CellTech
Randy***** CellTech
1,958 satisfied customers
My Kindle suddenly appeared with vertical lines across the
My Kindle suddenly appeared with vertical lines across the screen and a blank space across part of the bottom. It is fully charged and nothing I do will bring up the home page. It has not been dropped… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
33,294 satisfied customers
Dropped my Kindle - landed screen side down. Ever since its
Dropped my Kindle - landed screen side down. Ever since it's been stuck on the default screensaver - picture of random letters at random angles. Won't clear when the power button is moved, as usual. N… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
My kindle only shows the top half of the page plus it has white
My kindle only shows the top half of the page plus it has white line up the left side of the page. I have charged it on my computer to negative results.… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
screen went blank- stays white- no picture or keyboard-is fully
screen went blank- stays white- no picture or keyboard-is fully charged-don't know how to remove grey back to do a hard reset.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle was working fine. An hour later at the beach, It
My kindle was working fine. An hour later at the beach, It was totally dead. No Amount of turning the switch on and releasing would awaken it. There were some wierd lines across the bottom and the rig… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my kindle is locked on front page with lines down bottom is
my kindle is locked on front page with lines down bottom is fully charged what should I do????? Have taken back of but do not know how to remove battery… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,462 satisfied customers
Kindle fire. Jumped through all hoops and still screen says
Kindle fire. Jumped through all hoops and still screen says "Kindle fire" only. Registered, charged, turned on and off... Ugh!!!… read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
1,985 satisfied customers
My Kindles screen is frozen with lines across the screen;
My Kindle's screen is frozen with lines across the screen; model number D00901; fully charged and I've tried sliding and holding power switch for 20 seconds Darryl Pentagon, Wash DC… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I received a Kindle for this past Christmas.It now has 2 inch
I received a Kindle for this past Christmas.It now has 2 inch wide blank spaces along with several narrow "pin-stripes" from top to bottom and several "pin-stripes" from side to side. There are a coup… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
My Kindle has a picture of Emily Dickenson on the screen.
My Kindle has a picture of Emily Dickenson on the screen. When I turn the Kindle on and push the "Home" button, nothing happens. The picture remains on the screen. The lower right corner of the screen… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle has a section across the upper quarter of the screen
My Kindle has a section across the upper quarter of the screen that has blanked out. Not totally blank, but unreadable because of all the lines across the area. I tried holding the power switch on for… read more
Rod
Rod
Graduate Certificate
4,371 satisfied customers
My Kindle fell out of my bag onto the floor (carpeted) it was
My Kindle fell out of my bag onto the floor (carpeted) it was not a hard fall - just a small one. The screen is now frozen and after charging it fully (just in case it needed it) I tried the various t… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
33,294 satisfied customers
I was recently gifted with a Kindle. Suddenly I have only
I was recently gifted with a Kindle. Suddenly I have only the bottom half of the screen showing. It is fully charged.… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
I had used my Kindle yesterday and turned it off without a
I had used my Kindle yesterday and turned it off without a problem. However this morning when I turned it on it started to come on with lines across the screen and multiple images about halfway down t… read more
Rod
Rod
Graduate Certificate
4,371 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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