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I have just got a kindle paperwhite 10th gen. I have never
I have just got a kindle paperwhite 10th gen. I have never had a kindle before. My battery seems to drain really quickly - under 24 hours with only about 3 hrs reading which I was not expecting. I hav… read more
Cris
Cris
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My kindle keep freezing then shuts off. I have to hod button
My kindle keep freezing then shuts off. I have to hod button down for it to comes back on and then it does the same thing . I have tried the reset using the instructions … read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
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I have a Kindle fire tablet that will not charge and is
hello, I have a Kindle fire tablet that will not charge and is dead … read more
Nathan
Nathan
Technician
Bachelors of Science
35,325 satisfied customers
It is not holding the power after charging to 100 percent.
It is not holding the power after charging to 100 percent. It will last about 4 hours of intermittent use. … read more
Nathan
Nathan
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Bachelors of Science
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The battery in my Kindle Fire 7 doesn't hold power as long
The battery in my Kindle Fire 7 doesn't hold power as long as it used to. I am advised not to replace the battery, but just to buy a new Kindle. I have had my Kindle Fire 7 for years. I am afraid that… read more
Richard
Richard
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IT Manager, Consultant
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My kindle has an 'empty battery' i have tried and failed to
my kindle has an 'empty battery' i have tried and failed to rest it as per the instructions on the screen… read more
Nathan
Nathan
Technician
Bachelors of Science
35,325 satisfied customers
I have a kindle paperwhite. Whenever I shut the cover on my
I have a kindle paperwhite. Whenever I shut the cover on my kindle it is still using my battery. I can go for about a week without reading my kindle and when I open it back up it tells me that my batt… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
have a kindle fire that the battery life is very short, I charge
have a kindle fire that the battery life is very short, I charge it for 24 hours and the display show its full but the battery life is only if I'm lucky is 24 hours. what can I do to increase the powe… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I have bought two Kindle Fires since DEC.2011 for my Family
I have bought two Kindle Fire's since DEC.2011 for my Family .Both from Staples Kingman Az. the first one has been having problems,first it started not to hold a charge so could only be used when plug… read more
Thomas
Thomas
IT Manager
Associate Degree
1,555 satisfied customers
My Kindle is about a month old, and will not start. I have
My Kindle is about a month old, and will not start. I have charged it for over four hours, and it appears totally dead?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my kindle will not turn on. It was charged for 12 hours but
my kindle will not turn on. It was charged for 12 hours but the light flashes green and then orange and then green. What can I do to have my kindle turn on? Thanks you Mary… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
My Kindle touch just froze up while I was reading. I got it
My Kindle touch just froze up while I was reading. I got it for Christmas. It was charged almost completely. The screen shows "Please connect wirelessly to download the latest Special Offers," but I c… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
My Kindle loses its charge almost immediately. Within 2 hours
My Kindle loses its charge almost immediately. Within 2 hours of charging, the green light is off, and the power slide doesn't respond. How do I get the Kindle to hold the charge or is it the power sl… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
I receive a kindle for xmas last year - a couple of months
I receive a kindle for xmas last year - a couple of months after using it the battery was draining within a couple of days - contacted you and was told it was because I had a non-lighted cover - it wa… read more
Daniel
Daniel
Bachelor's Degree
4,024 satisfied customers
My daughters Kindle is less than a year old and is now frozen
My daughter's Kindle is less than a year old and is now frozen even after charging. She said it never held a charge more than a couple of days, she just kept recharging it. If its the battery, will am… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I dropped my kindle on the floor from a sitting position. It
I dropped my kindle on the floor from a sitting position. It seemed to fall flat but wascompletely dead when I picked it up--no power at all, wouldn't take a charge. Never any trouble bedore. What do … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have a Kindle 3 3G-Wifi. Within the three days, when I charge
I have a Kindle 3 3G-Wifi. Within the three days, when I charge my Kindle, it loses its charge seemingly overnight, when switched off. The next day I come back to the error of the "Critical Battery". … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle goes dead after only 6 or 7 days and it takes 24
My kindle goes dead after only 6 or 7 days and it takes 24 hours to charge up. Last night it just died while I was reading and as of this morning has not charged up yet. There is know green light on b… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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