E-Readers

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I have a paperwhite kindle and am trying to conncet to the
Hi Dan I have a paperwhite kindle and am trying to conncet to the internet. when I put in the password ***** the kindle it goes paler grey and does nothing and I cant connect. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,314 satisfied customers
I have been trying to buy books on my Kindle and also log
Hi Pearl I have been trying to buy books on my Kindle and also log into my Hi Pearl I have been trying to buy books on my Kindle and also to log into Apple TV. There appears to be a problem with my ac… read more
Harry
Harry
2,581 satisfied customers
My credit card was stolen and I did not give kindle my new
my credit card was stolen and I did not give kindle my new cc number and a kindle purchase was not debited. I have now yesterday provided new cc details but seems kindle is not accepting change as I t… read more
Rahul P.
Rahul P.
Bachelor's Degree
963 satisfied customers
Got another kindle because the one i got three weeks ago
got another kindle because the one i got three weeks ago will not hold a charge but annot get my books onto the one ireceivd sunday. … read more
Eric
Eric
Software Developer
Associate Degree
1,542 satisfied customers
I bought several ebooks from amazon and delivered them to my
I bought several ebooks from amazon and delivered them to my kindle. The amazon account shows them delivered but they are not showing up on my kindle … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,314 satisfied customers
I, Lillian ******** and Son, ******** both have separate
I, Lillian ******** and Son, Thomas ******** both have separate accounts with Amazon. However when I ordered a book, it went to Son's Kindle instead of Mine and got charged to his account not mine. Pl… read more
Harry
Harry
2,581 satisfied customers
My 2nd generation kindle paperwhite will not connect to my
My 2nd generation kindle paperwhite will not connect to my home's wifi, although when I took it to my son's house, it did connect to his wifi. … read more
Josh
Josh
It Support Specialist
Associate Degree
955 satisfied customers
I tried to buy a book at Best Buy and they were unable to
I tried to buy a book at Best Buy and they were unable to sell it to me … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,314 satisfied customers
My Kindle fire has lost connection. I can not log on or buy
My Kindle fire has lost connection. I can not log on or buy books. Jan Smyth … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,314 satisfied customers
We switched our ISP from Time Warner to AT&T so we have a new
We switched our ISP from Time Warner to AT&T so we have a new modum, etc. I got my Kindle Fire to work fine on our new network but I can't get my Kindle Paperwhite to go into my next book to read. I g… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle says I have to wifi. How do I find the wifi? Never
My kindle says I have to wifi. How do I find the wifi? Never happened before in all the years I have had it.… read more
Steve G.
Steve G.
Engineer
595 satisfied customers
I have a kindle all the computers in the house are working
I have a kindle all the computers in the house are working fine on our wireless router. I had not used my kindle for awhile and when I turned it on yesterday I found I am not connected to wifi I canno… read more
Cris
Cris
1,380 satisfied customers
I AM HAVING A PROBLEM CONNECTING WITH THE KINDLE STORE, SAID
I AM HAVING A PROBLEM CONNECTING WITH THE KINDLE STORE, SAID UNEXPECTED ERROR CONTACT SUPPORT… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
Following my purchase I successfully bought some books. A relative
Following my purchase I successfully bought some books. A relative of mine had some by the same auther on his lap top and I copied them to my kindle. I need to purchase more books but despite using tw… read more
John
John
Bachelor's Degree
5,565 satisfied customers
My son gave me a kindle for my birthday. i love it. i had it
My son gave me a kindle for my birthday. i love it. i had it in my purse and soda spilled in the purse, I grabbed the kindle and it had a little soda on the outside. it worked for aa short time and no… read more
John
John
Bachelor's Degree
5,565 satisfied customers
My kindle has the following message " Your Kindle is unable
My kindle has the following message " Your Kindle is unable to connect at this time....." I cannot order,read a book, cannot access the archives - which it says were erased, and after going thru all t… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
unable to connect to verizon hot spot wifiicon for verizon
unable to connect to verizon hot spot wifi icon for verizon hot spot shows a "locked" padlock Do not intend to have it locked kindle Fire is the devise… read more
John
John
Bachelor's Degree
5,565 satisfied customers
My Kindle shows no lines for Wi-Fi Network. States Network
My Kindle shows no lines for Wi-Fi Network. States Network not commected. The Wi-Fi Network for my house shows all bars black. I was reading a book yesterday and when I finished and shut off Kindle wh… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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