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Related E-Readers Questions
I have to update my card details on my kindle but the option
hi there, I have to update my card details on my kindle but the option to update is greyed out. how can I fix this? … read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,447 satisfied customers
I have a Kindle fire that I have had for a number of years.
I have a Kindle fire that I have had for a number of years. The other day it died. I can not turn it on or do anything with it. I am thinking of buying a new one but don't know which model to buy. Any… read more
Randy Boman
Randy Boman
Internet Technology Consultant
High School or GED
2,312 satisfied customers
My Kindle died when I was doing the mandatory upgrade a
My Kindle died when I was doing the mandatory upgrade a couple of months ago. I decided to get a new Kindle rather than try to fix it. As a result, a friend offed to sell me hers. … read more
Josh
Josh
11,803 satisfied customers
With the death of my 94-year-old mother, who LOVED her
With the death of my 94-year-old mother, who LOVED her Kindle and read 6-8 books a week, I have an extra. (I also have an extra Fire.) I'd like to pass it on to a friend who recently had a stroke. Is … read more
Nathan
Nathan
Bachelors of Science
42,315 satisfied customers
I have a free standing (old) kindle not attached to my ipad
I have a free standing (old) kindle not attached to my ipad or computer. My credit card got updated and so my kindle/amazon purchase did not get deducted. I owe $13.77. I have updated my credit card d… read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,447 satisfied customers
Ive got a kindle that I haven't use for a while, and I tried
hi ive got a kindle that I haven't use for a while, and I tried to download a book recently and the credit card on the kindle is outdated. there is also a book my daughter bought that was not paid for… read more
Nathan
Nathan
Bachelors of Science
42,315 satisfied customers
I ordered a book for my kindle, but before you could charge
I ordered a book for my kindle, but before you could charge me I lost the credit card and had it replaced by a new card. I have written you several times asking you to just put the charge for the book… read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,447 satisfied customers
My daughter ordered my Kindle and her Kindle at the same and
My daughter ordered my Kindle and her Kindle at the same and they are both in her name. I have an old Kindle and therefore have an account. How do we get my new Kindle listed in my name and on my acco… read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,447 satisfied customers
My wife (Doris) died last year. when I ordered this Voyage
My wife (Doris) died last year. when I ordered this Voyage Kindle ,I thought I had taken her name off of the order page. Now that I tried to register this Voyage ,I wonder if I can place orders for bo… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
14,382 satisfied customers
I have also had my MasterCard billed for the e-books I ordered
I have also had my MasterCard billed for the e-books I ordered but did not yet receive. And, yes, I did give you an "excellent" rating when last we were connected.… read more
Jason Jones
Jason Jones
IT & Network Consultant
AAS Information Technology
4,351 satisfied customers
Complicated, my daughter bought me a kindle using her credit
Complicated, my daughter bought me a kindle using her credit card I did not have one I live and work in Ghana West Africa but am British. We downloaded all the books when I was in London in June -July… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
First I love my kindle and amazon. I have put my kindle books
First I love my kindle and amazon. I have put my kindle books on my iPad and iPhone. Just received new iPhone 4S and when I tried to put kindle on it I got the icon but not my books. Do I need to dere… read more
Thomas
Thomas
IT Manager
Associate Degree
1,758 satisfied customers
I recd a Kindle FIRE--Yay! I gave my Kindle to my grandson--he
I rec'd a Kindle FIRE--Yay! I gave my Kindle to my grandson--he said, Yay! Problem is now there's confusion about which books go to which device. (We use the same server and I let him purchase books o… read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
Dear Sir, I received a Kindle from my Daughter and her Husband
Dear Sir, I received a Kindle from my Daughter and her Husband as a Christmas Present and have been unable to operate the equipment. I presume that I was able to Register the Kindle and set up a bank … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
7,373 satisfied customers
I inherited a Kindle from a friend who died - Ive kept her
I inherited a Kindle from a friend who died - I've kept her name on it, but change the account information to mine. I have, in the past, purchased books and had it charge to my credit card. but now, e… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
The personal effects of my niece, who died 12 months ago, were
The personal effects of my niece, who died 12 months ago, were recently returned to her family from her home in Chile. She had spent a lot of time in the USA working and living and among her belonging… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
7,373 satisfied customers
I belong to a book club and my friend says she can access books
I belong to a book club and my friend says she can access books for us. I started to register my kindle but think I need to use her account. is that possible?… read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
I have a kindle which was registered several years ago ( I
I have a kindle which was registered several years ago ( I think it's an original kindle). I would like to order new books, but its not working. I went to the amazon web site and put in my new credit … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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