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I have a kindle now for a few years. went to amazon acc and
i have a kindle now for a few years. went to amazon acc and found out my list of books on my kindle do not appear on my amazon list... … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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My kindle battery is empty because I did not use it for over
My kindle battery is empty because I did not use it for over a year since I had IPad. I connected it to power to recharge the battery but it is still empty even though it was plugged on for over 24 ho… read more
Richard
Richard
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IT Manager, Consultant
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How can I reread a book on my kindle? paper. About 3 years
When I click on a book i;n my library that I want to re read, it won't let me. … read more
Michael
Michael
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I recently bought a Kindle Paperwhite to replace my four
I recently bought a Kindle Paperwhite to replace my four year old Kindle. When I got the new one, my whole library and then some - 125 pages of books was on it. I cannot seem to remove all of the whic… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
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MY KINDLE IS ABOUT TWELVE YEARS OLD, IT KEEPS TELLING ME
MY KINDLE IS ABOUT TWELVE YEARS OLD, IT KEEPS TELLING ME THAT MY BATTERY IS LOW AND RECHARGE. CANNOT GET IT TO TAKE CHARGE, HAVE EMPLTY BATTERY PAGE ON SCREEN DONE EVERYTHING I CAN , BY FOLLOWING INST… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
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My husband ordered a book on his kindle titled The German
My husband ordered a book on his kindle titled The German Girl. It downloaded onto his kindle, but it is not to be found in our overall list of books. It is actually on his kindle for him to read, but… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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How does a kindle last? When I turn it on, push the menu
How long does a kindle last? When I turn it on, push the menu button and then the shop the kindle store button, all I get is a blank screen. Yet if I push the home button, I get all of the books that … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I purchased a Kindle Paperwhite on April 11, 2013. I followed
I purchased a Kindle Paperwhite on April 11, 2013. I followed instructions and it worked and I read the book I chose. Since then I have been unable to get the Kindle to respond. Recharged the battery,… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
33,498 satisfied customers
I had not used or charged my Kindle for several weeks and battery
I had not used or charged my Kindle for several weeks and battery is dead. Tried to charge it but does not look like it will accept the charge. No lights at the bottom. Nothing happens when I slide th… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I had a fairly full battery, but suddenly my kindle stopped
I had a fairly full battery, but suddenly my kindle stopped responding and the battery icon says it is off. I was searching for something at the beginning of "Uncle Tom's Cabin" and going back. Sudden… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle only shows the top half of the page plus it has white
My kindle only shows the top half of the page plus it has white line up the left side of the page. I have charged it on my computer to negative results.… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
When I boarded a blueJet plane, and after the flight attendant
When I boarded a blueJet plane, and after the flight attendant said it was ok to use our electronic devises, I turned on my kindle, and it immediately lost half he picture. I was not able to get my Ki… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My regular Kindle and my Kindle Fire both went off while in
My regular Kindle and my Kindle Fire both went off while in flight. I had charged both before leaving home. I did not turn either one on until the signal was given that it was ok. Turned my Fire on an… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle was a gift last Christmas. Today, I cannot get the
My Kindle was a gift last Christmas. Today, I cannot get the "home" menu screen to come up. Cannot get to a book. Can't do anything. Error messages says, "UNABLE TO START APPLICATION - The selected ap… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle is stuck, saying it is unable toconnect but it is
My Kindle is stuck, saying it is unable toconnect but it is in the same location it has been for the past months when it worked fine. Nothing happens when I push any of the buttons except the "c" lett… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Before purchasing a kindle, I would like to know the following:1)
Before purchasing a kindle, I would like to know the following: 1) is it possible to download books in the following languages apart from English, of course: French Hebrew Polish Swedish 2) Where can … read more
Cris
Cris
1,389 satisfied customers
my kindle will not scroll through the store; I tried to go
my kindle will not scroll through the store; I tried to go to the troubleshooting page and I got a message: Unable to connect at this time. Please make sure you are within wireless range and try again… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
First of all, I would like to know what the warranty was that
First of all, I would like to know what the warranty was that came with my 2nd generation Kindle. 2ndly, here is what is happening. Nothing, when I try to get to the mail page. (going form the on posi… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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