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Blank screen turn light shows for afew seconds then blank
Blank screen turn green light shows for afew seconds then blank screen model D00901 … read more
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Randy***** CellTech
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Dan! I saw two new books that I wanted to buy and when I
Good morning, Dan! I saw two new books that I wanted to buy and when I tried to check my archive to make sure I hadn't already ordered them, there was nothing there! What happened??? … read more
Randy***** CellTech
Randy***** CellTech
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My kindle appears to be frozen. none of the buttons respond,
my kindle appears to be frozen. none of the buttons respond … read more
Randy***** CellTech
Randy***** CellTech
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My kindle automatically changes pages, backwards. to start
my kindle automatically changes pages, backwards. to start of book … read more
Cris
Cris
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After not having used my Kindle for a while it will not
After not having used my Kindle for a while it will not charge. I tried the reset procedure...no luck. Please help. … read more
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Randy***** CellTech
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My kindle-model No D00901 FCC ID has empty battery. I
My kindle-model No D00901 FCC ID has empty battery. I connected it to a power source as instructed on the screen and left it to charge over night but the screen never disappeared. I unplugged it from … read more
Richard
Richard
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Model D00901 Refuses to turn on. Had green light and it
Model D00901 Refuses to turn on. Had green light and it switched sides of the power on switch when I slid the switch then went out. After several tries I slid the switch on and held it for a few secon… read more
Aric
Aric
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Run A/V and repair business for over
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I lost my kindle and deregistered it...then it was found.
I lost my kindle and deregistered it...then it was found. I am now trying to register it again. I understand about the home button, menu button, etc. but my kindle now has strange markings on the scre… read more
Cory
Cory
Vocational, Technical or Trade Scho
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My husbands kindle fell out of his cover. The screen now shows
My husband's kindle fell out of his cover. The screen now shows part of a screen saver. If we switch the kindle on one can see parts of the home screen through the gaps. We have tried rebooting it by … read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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My Kindle is locked up with a dictionary definition overlaying
My Kindle is locked up with a dictionary definition overlaying text. The device if fully charged.… read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
2,024 satisfied customers
My kindle screen is frozen. No keys work. It reads I need to
My kindle screen is frozen. No keys work. It reads I need to make a WI-FI connection, but I do not know how. The word rescan is underlined, but the select button does not work. There is an h typed in … read more
Md. Sadique
Md. Sadique
self employed
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Trying to read Sinister Pig by XXXXX XXXXXerman; about 35 or
Trying to read Sinister Pig by XXXXX XXXXXerman; about 35 or 40% into the book, Kindle keeps jumping ahead. Tried backing up page by page and also tried starting over. Just keeps jumping until reachin… read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
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I have owned my Kindle for one year. When I try to "wake up"
I have owned my Kindle for one year. When I try to "wake up" my Kindle, the screen stays the same. When I plugged in the Kindle to see if charging it would help, the XXXXX XXXXXght did not go on. Any … read more
Md. Sadique
Md. Sadique
self employed
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2,024 satisfied customers
The kindle will not turn on. We have tried to plug it in and
The kindle will not turn on. We have tried to plug it in and charge it but it will still not turn on.… read more
Steve G.
Steve G.
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I was browsing free books and my screen went blank. Will not
I was browsing free books and my screen went blank. Will not turn back on. Kindle is charged. What happened?… read more
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I plugged my new kindle in, the one without the keyboard, and
I plugged my new kindle in, the one without the keyboard, and it began to charge however i hae to reset it since i had a screen thing that wouldn't move like no matter what i did and even though it ha… read more
Md. Sadique
Md. Sadique
self employed
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2,024 satisfied customers
Suddenly after just closing my Kindle, as per usual, it will
Suddenly after just closing my Kindle, as per usual, it will not start again. Have tried re-charging it but re-charge light does not come on, and Kindle will not re-charge. Have checked plug and adapt… read more
Andy Mont
Andy Mont
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Master's Degree
251 satisfied customers
I bought a Kindle about 2 months ago. The screen is frozen
I bought a Kindle about 2 months ago. The screen is frozen on a page. It takes a full charge but will not go to another page and will not go to a "Shut Off" screen. Earlier today, before this happened… read more
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Andy Mont
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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