E-Readers

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Related E-Readers Questions
My Kindle suddenly stopped working when I was trying to
My Kindle suddenly stopped working when I was trying to access the Kindle store. I had charged the battery a day or so before and had no trouble reading. Now the light does not turn on and the screen … read more
Josh
Josh
It Support Specialist
Associate Degree
982 satisfied customers
My kindle is going off and on and is frozen on a page in
Hi, my kindle is going off and on and is frozen on a page in current read even though i have read on. Hope this makes sense … read more
Randy Boman
Randy Boman
Technician
11,106 satisfied customers
I charged it yesterday and it worked today, but now it won't
I charged it yesterday and it worked today, but now it won't respond when I try to move to the next page. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
33,491 satisfied customers
Screen is stuck on the face page, doesn't allow me to swipe
screen is stuck on the face page, doesn't allow me to swipe the screen and access my library. it is fully charged … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
930 satisfied customers
My Kindle Fire just won't work anymore. I can't get it to go
My Kindle Fire just won't work anymore. I can't get it to go to my request, like that is to the book I'm reading. Also on casino games I play It's just stuck. It's all boosted up. What can I do? … read more
Nathan
Nathan
Bachelors of Science
27,738 satisfied customers
MY KINDLE PAPER READER KEEPS FREEZING ON ME, TO THE POINT
MY KINDLE PAPER WHITE READER KEEPS FREEZING ON ME, TO THE POINT NOW THAT I CANNOT ACCESS ANYTHING AT ALL … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
33,491 satisfied customers
When I open my Kindle the screen does not come on, so I
When I open my Kindle White the screen does not come on, so I can't get to any of the books I have downloaded. The unit is fully charged. What can I do or do I need to take it to a repair shop? … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I charged it yesterday-yellow to ....opened it,fine then
I charged it yesterday-yellow to green....opened it,fine then suddenly looked like page behind page i was reading - never saw a "battery picture" indicating battery dead...the page stays "on" whether … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,427 satisfied customers
I ordered a book yesterday for my kindle. The book was
Hi, I ordered a book yesterday for my kindle. The book was entitled Neverwhere by Neil Galman. I specifically asked that it be put on my Kindle 3 but instead it was put on Kindle 2 according to your c… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,427 satisfied customers
Haven't used my Kindle for awhile - battery dead. However,
Haven't used my Kindle for awhile - battery dead. However, when I plug it in to charge, nothing happens. It's like it won't take a charge. Can you help? … read more
Josh
Josh
It Support Specialist
Associate Degree
982 satisfied customers
My Kindle model D1200 is frozen. The new book NOMAD by
My Kindle model D1200 is frozen. The new book NOMAD by Matthew Mather appears on the screen and I can't clear it. I have fully charged it and did a hard boot. It will not turn on or off and the screen… read more
Louie
Louie
Senior Technician
Associate Degree
11,009 satisfied customers
I've had my Kindle for years but all of a sudden it doesn't
I've had my Kindle for years but all of a sudden it doesn't recognize me or permit me to buy books for my Kindle. It is very frustrating. I've had books charged to my Amex card and now it can't find i… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,427 satisfied customers
I have had my kindle which I received as a gift years.
I have had my kindle which I received as a gift for many years. Suddenly I cannot bring up any of my books. I'm going on a trip Help!… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I have a kindle reader that is less than a year old and all
I have a kindle reader that is less than a year old and all of a sudden it has stopped working. It is fully charged but the power light comes on for 2-3 seconds and blimps off. Nothing is coming up ev… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My Kindle is over 4 years old, and it has always been reliable,
My Kindle is over 4 years old, and it has always been reliable, however, yesterday, when I tried to use it. It was "frozen". Instead of the usual picture that is displayed before I start it, the page … read more
Thomas
Thomas
IT Manager
Associate Degree
1,555 satisfied customers
I havent used my Kindle for a few weeks. It is fully charged
I haven't used my Kindle for a few weeks. It is fully charged and wifi on. Every time I try to click on a title or even Users Guide on the Home page I am sent to a blank page with the name of the last… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
The brand new Kindle that I received at Christmas is frozen
The brand new Kindle that I received at Christmas is frozen in the sleep mode. It was fully charged upon receipt, I have only used it for about one (1) hour because of a heavy work load. I tried to us… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
I got water in my kindle and have tried drying it out but it
I got water in my kindle and have tried drying it out but it still appears to be dead. Is it truly dead?… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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