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Related E-Readers Questions
My Kindle Touch Paperwhite is stuck on the screensaver
My Kindle Touch Paperwhite is stuck on the screensaver screen. I have tried holding the power button for one minute then releasing or three minutes multiple times. It is fully charged. … read more
Cris
Cris
1,394 satisfied customers
My reader is stuck it reads about one therd charged on the
my reader is stuck it reads about one therd charged on the bar but will go no further shows kindel logo on screen but will not move with charger on or off … read more
Randy***** CellTech
Randy***** CellTech
1,996 satisfied customers
It seems to be stuck. I have turned it off and on several
It seems to be stuck. I have turned it off and on several times and won't turn pages. … read more
Randy***** CellTech
Randy***** CellTech
1,996 satisfied customers
It is stuck on the tree on the screen. When charging lead is
Hi. It is stuck on the tree on the hill screen. When charging lead is connected the orange light comes on then goes off after 20 seconds or so. … read more
Randy***** CellTech
Randy***** CellTech
1,996 satisfied customers
My Kindle, which is several years old, won't start. It's
My Kindle, which is several years old, won't start. It's fully charged, but when I press the start button, the light comes on for a few seconds and then goes out. I was in the middle of reading a book… read more
Cris
Cris
1,394 satisfied customers
My Kindle has frozen and won't re-boot. It is stuck now on
My Kindle has frozen and won't re-boot. It is stuck now on the Home page. I think it is a Kindle PaperWhite? … read more
Randy***** CellTech
Randy***** CellTech
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My kindle will not switch when I slide the switch at the
My kindle will not switch when I slide the switch at the bottom … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,521 satisfied customers
My e -reader screen is frozen on the screensaver...what can
Good day my e -reader screen is frozen on the screensaver...what can I do..it is fully charged and no movement on screen took screen saver away to get access to home screen … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
17,004 satisfied customers
My kindle screen is frozen, it is fully charged but none of
my kindle screen is frozen, it is fully charged but none of the touch buttons respond. I can see my library but can't do anything … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
17,004 satisfied customers
I got my kindle in this July. Suddenly, it will not turn on.
I got my kindle in this July. Suddenly, it will not turn on. It is fully charged … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
17,004 satisfied customers
My Kindle Paperwhite e-reader is stuck in the sleep mode, I
My Kindle Paperwhite e-reader is stuck in the sleep mode … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
17,004 satisfied customers
I haven't been able to connect to the Kindle Store last
I haven't been able to connect to the Kindle Store for the last couple of weeks in spite of the fact that my Kindle is showing a strong wi fi signal. I have tried turning the wi fi off/on, restarting … read more
Randy***** CellTech
Randy***** CellTech
1,996 satisfied customers
Dropped my Kindle - landed screen side down. Ever since its
Dropped my Kindle - landed screen side down. Ever since it's been stuck on the default screensaver - picture of random letters at random angles. Won't clear when the power button is moved, as usual. N… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
Hi - My Kindle screen appears frozen - the top half displays
Hi - My Kindle screen appears frozen - the top half displays the screensaver but the bottom half displays the pages of my book - what has happened - how can I get the screensaver picture to disappear … read more
Cory
Cory
Vocational, Technical or Trade Scho
646 satisfied customers
My Kindle is not working. It was ok ten days ago and started
My Kindle is not working. It was ok ten days ago and started to act strangely last week. Could not open a book, but I could move through menus. I left the wireless on over night and the battery draine… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle screen is stuck on a screensaver - the image is kind
My kindle screen is stuck on a screensaver - the image is kind of half-showing, and I can see some words behind it, but the screensaver won't go away… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle screen has is not working properly, when I turn it
My kindle screen has is not working properly, when I turn it on only part of the screen displays the home screen, the other half of the screen is frozen with part of a screensaver picture on it with l… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Hey, the other day I ordered a book and several games from
Hey, the other day I ordered a book and several games from an Amazon email for my Kindle and now I cant get the Kindle to open up. Even the screensaver isnt on there. At first it was, but as I kept tr… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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