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My Kindle is one of the older models. It has not been used
My Kindle is one of the older models. It has not been used in two years. I brought it from Amazon. I tried to charge it but no luck. HELP! … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
33,729 satisfied customers
I cannot gain access to Kindle store. Last time I tried,
Only if I need to purchase a new Kindle can I transfer the books I currentlhy own?… read more
Randy***** CellTech
Randy***** CellTech
2,001 satisfied customers
Firstly I would like to apologise as I am not very
Firstly I would like to apologise as I am not very technical. My old kindle stopped working so I purchased a new one, as there was no visible screen on the old one I deregistered it online. I am now u… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,540 satisfied customers
I made the mistake of trying to make a separate logon for my
I made the mistake of trying to make a separate logon for my grandson and now I can't retrieve or see anything I had on the Kindle that is mine. Help!! I'd be willing to do a factory reset if I have t… read more
Josh
Josh
It Support Specialist
Associate Degree
1,053 satisfied customers
WHEN OPENING MY KINDLE TO REGISTER. I HAVE BEEN SINCE 2011,
WHEN OPENING MY KINDLE I AM ASKED TO REGISTER. I HAVE BEEN SINCE 2011, MY KINDLE NOW DOES NOT WORK AT ALL, GOT THIS MESSAGE FOR THE LAST COUPLE OF WEEKS ***@******.***… read more
Randy***** CellTech
Randy***** CellTech
2,001 satisfied customers
My Kindle has not been able to connect to whispernet for
My Kindle has not been able to connect to whispernet for several days, I get half way to ordering a copy of the New York Times and it locks up half way throught! Now the screen has gone completely bla… read more
Josh
Josh
It Support Specialist
Associate Degree
1,053 satisfied customers
I have been trying to register my Kindlepaperwhite (2nd
I have been trying to register my Kindlepaperwhite (2nd Kindle) for the last two (2) weeks and you will not accept my registration - what am I doing wrong?… read more
Jason Jones
Jason Jones
Technician
21,655 satisfied customers
I purchased a Kindle Fire from QVC. I have the lifetime support.
I purchased a Kindle Fire from QVC. I have the lifetime support. I'm having trouble registering my Kindle. Every time that I type in my Amazon. com password, the response is an error while registering… read more
Steve G.
Steve G.
Engineer
595 satisfied customers
I have not used my Kindle for awhile. I tried to buy a book
I have not used my Kindle for awhile. I tried to buy a book last night and it says I must register my Kindle. I registered it over 2 years ago and my information is still in "settings" - please advise… read more
Daniel
Daniel
Bachelor's Degree
4,024 satisfied customers
I have many books on my Kindle for PC. I just brought it
I have many books on my Kindle for PC. I just brought it up and weird things happened. I got only one list of books and when I clicked on book I was reading, it said it could not be opened and to down… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
hi i have a amason kindle brought 6 weeks ago in perth western
hi i have a amason kindle brought 6 weeks ago in perth western australia. i am in thailand. it worked well. but now the screen is stuck on ''Kindle with Tree'' and says, slide and release the power sw… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Last Thursday my kindle fire would not open any books or apps.
Last Thursday my kindle fire would not open any books or apps. I brought it back to Best Buy and they went to settings and essentially rebooted my kindle. Everything worked in the store. I came home a… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,587 satisfied customers
I got my kindle today and was trying to register it via my
I got my kindle today and was trying to register it via my account at Amazon and could not get it to take. Last week, I was trying out an I-pad and used that device to order some e books for that I-pa… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,587 satisfied customers
when I go into "shop kindle store", it looks for a wi-fi network.
when I go into "shop kindle store", it looks for a wi-fi network. I have had a kindle for several years, and when I turn my wireless on, it comes on and I go directly to the store and shop and buy. I … read more
Steve G.
Steve G.
Engineer
595 satisfied customers
I bought a Kindle in the UK and brought it over to South Africa
I bought a Kindle in the UK and brought it over to South Africa with me out of the box, not knowing the serial number was on the box, so now I am unable to register my Kindle, please could you help me… read more
knelly74
knelly74
Self Employed Network Consultant
High School or GED
29 satisfied customers
I bought a kindle just over 3 weeks ago and today it foze and
I bought a kindle just over 3 weeks ago and today it foze and could not be fixed so the retailer replaced it with another one - I have changed my password XXXXX now would like the books I bought in th… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
a friend has brought me back a Kindle from the USA and although
a friend has brought me back a Kindle from the USA and although i have purchased a few books in the past from Amazon i do not have an account set up that i know of. I have got to the page "Create an A… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
I was given a Kindle last xmass 12.09 and have not had time
I was given a Kindle last xmass 12.09 and have not had time to get started or set-up. I brought my Kindle with me on a trip with plans to "Get Started". Alas, I left all my paper work at home... can y… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Dan T.

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Sijad H.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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