E-Readers

E-reader questions? Ask an electronics Expert.

Connect one-on-one with {0} who will answer your question

Related E-Readers Questions
Kindle: I sccidentally hit the wrong lanhuage during
Kindle: I sccidentally hit the wrong lanhuage during setup....got that fixed but now how di i get back to setup … read more
Thomas
Thomas
IT Manager
Associate Degree
1,555 satisfied customers
I can't connect to my wireless? I tried all the tips listed
I can't connect to my wireless? I tried all the tips listed on the kindle but it still says not authenticated? … read more
Josh
Josh
It Support Specialist
Associate Degree
982 satisfied customers
It will not complete authentication--thus it is a piece of
it will not complete authentication--thus it is a piece of useless junk. Also it has no useful information regarding resetting. Enough for a start? … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
I have a kindle fire and need some help please. Not really
hello, I have a kindle fire and need some help please … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,427 satisfied customers
Having authenticity problems getting online. Kindle fire.
using silk to fget online and the message is you aare not online though the settings say we are … read more
Randy***** CellTech
Randy***** CellTech
1,984 satisfied customers
Can't set up my mother's new kindle fire - when I try to
can't set up my mother's new kindle fire - when I try to connect to the wireless network, I'm getting an authentication problem and configuration failure - dhcp error … read more
Josh
Josh
It Support Specialist
Associate Degree
982 satisfied customers
My kindle states that I am not connected to the internet and
My kindle states that I am not connected to the internet and it won't accept … read more
Josh
Josh
It Support Specialist
Associate Degree
982 satisfied customers
My Kindle Fire is having an Authenticating Problem with my
My Kindle Fire is having an Authenticating Problem with my home wireless network. I didn't know husband was unplugging the router while I was trying to get online. I put in our house password, not get… read more
Randy***** CellTech
Randy***** CellTech
1,984 satisfied customers
Actually it is my Kindle fire 5th generation. I just
Actually it is my Kindle fire 5th generation. I just received a new one replacing one that would not charge. Now the new one won't connect to my wireless network and I have tried everything that the h… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,427 satisfied customers
I want to 100% reset my Kindle, How do I reset my Kindle? No
I want to 100% reset my Kindle JA: How long has this been going on with your Kindle? What have you tried so far? Customer: How do I reset my Kindle? JA: The eReader Specialist will be able to walk you… read more
Nathan
Nathan
Bachelors of Science
27,738 satisfied customers
My mother-in-law gave me her Kindle and I deregistered her,
my mother-in-law gave me her Kindle and I deregistered her, but it won't let me register it in my name. It is an older one model d01200. I also reset to factory settings. I read that I should update h… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
9,162 satisfied customers
I can't connect y Kindle Fire 7 to the internet. Tried
I can't connect y Kindle Fire 7 to the internet. Tried everything. Message says Authentication problem … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
9,162 satisfied customers
I've deregistered my 6 month kindle fire hd7 online and on
hi! I've deregistered my 6 month kindle fire hd7 online and on the device - so i can solve registration issues I've been having recently - i could not access my amazon account though the internet othe… read more
Josh
Josh
It Support Specialist
Associate Degree
982 satisfied customers
I recently upgraded my internet and got a new router, since
I recently upgraded my internet and got a new router, since then my Kindle fire HD keeps giving me message that says there is an authentication problem with my wifi. It also says that the signal is ve… read more
Nathan
Nathan
Bachelors of Science
27,738 satisfied customers
i have a amazon account with a kindle paperwhite. i bought
i have a amazon account with a kindle paperwhite. i bought a kindle fire hdx and it will not register to the same account so i can not use it. any ideas?… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
After working without problems, i have authentication failed
After working without problems, i have authentication failed each time i try to start. I notice that the rectangle upper right corner stays empty even after being charged over night. Help. I 've just … read more
Thomas
Thomas
IT Manager
Associate Degree
1,555 satisfied customers
We got a Kindle Touch for my mother-in-law last November.
We got a Kindle Touch for my mother-in-law last November. She needs larger print, and we thought the Kindle Touch would be the easiest for her to use. I was good at the beginning, and not even too slo… read more
Nathan
Nathan
Bachelors of Science
27,738 satisfied customers
i have a kindle fire and i was able to use it yesterday
i have a kindle fire and i was able to use it yesterday and today i am not able to use it it is searching for a ip address, can you help me get my kindle up and going?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

595 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,381 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Sijad H.

Sijad H.

Technician

72 satisfied customers

3+ years repairing various handheld electronics systems

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x