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I plugged my Kindle in last night to charge the battery &
I plugged my Kindle in last night to charge the battery & this morning it has a very strange icon showing -- a big empty battery with an exclamation mark in the center. I tried to reboot hy pressing i… read more
Steve G.
Steve G.
Engineer
600 satisfied customers
My kindle (2 years old) has 'frozen' with the screen in
My kindle (2 years old) has 'frozen' with the screen in shade with a typical "Discover the most-read books this week" Kindle front screen. I was reading it (partial charge), set it down & plugged it i… read more
Aric
Aric
Technician
Run A/V and repair business for over
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My Kindle is stuck. I was reading and wanted to change to
My Kindle is stuck. I was reading and wanted to change to the web and it's frozen. I can't turn it off or move to any other screen. What's up? Did it die? Can I fix it. Also, sometimes when it needs c… read more
Cris
Cris
1,768 satisfied customers
My kindle fire won't turn on. only. only response once fully
my kindle fire won't turn on. only. only response once fully charged is "Fastboot" ???? … read more
Harry
Harry
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My nook won't turn on. I've tried holding down button for 30
My nook won't turn on. I've tried holding down button for 30 seconds and then re-trying, but nothing happens … read more
Eldon
Eldon
BS
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My kindle is an older model, no gadgets (maybe a 3G). I cannot
My kindle is an older model, no gadgets (maybe a 3G). I cannot recharge it. I've tried re booting three times and no success. Any other suggestions?… read more
Cory
Cory
Vocational, Technical or Trade Scho
653 satisfied customers
I have a 1st generation kindle fire and it will not charge.
I have a 1st generation kindle fire and it will not charge. The light won't come on while it is trying to charge… read more
Cory
Cory
Vocational, Technical or Trade Scho
653 satisfied customers
i purchased my kindle about 2 years ago. I have the kindle
i purchased my kindle about 2 years ago. I have the kindle with the 3g wifi. since yesteday, every time the kndle goes back to the screensaver, the only way I can get the kindle to work is to re-boot … read more
Cory
Cory
Vocational, Technical or Trade Scho
653 satisfied customers
Laid my Kindle down for a little bit(in the middle of a story)
Laid my Kindle down for a little bit(in the middle of a story) and when I came back to start reading again it said it was updating and I had never had that happen before so I laid it back down(frustra… read more
Cris
Cris
1,768 satisfied customers
Hi, have had my kindle 1 year and a few days ago with it fully
Hi, have had my kindle 1 year and a few days ago with it fully charged, it suddenly would not operate. Cannot use either of the buttons on the side and the screen is blank(light grey) and it will not … read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
I have a kindle model #D01200 that I received for Mothers
I have a kindle model #D01200 that I received for Mother's day 2012. I have used it for weeks, but know it will not turn on/ off. I have charged it and tried both wall plug and computer. When plugged … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Have deleted about 50 bbooks at once but Kindle now is missing
Have deleted about 50 bbooks at once but Kindle now is missing some programs. the only items on main screen are New Oxford Dictionary and Oxford dictionary English, thios means I can't access Kindle b… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,429 satisfied customers
I have two kindles. My first one is the first generation kindle.
I have two kindles. My first one is the first generation kindle. It worked flawlessly up until a couple of weeks ago. One day I turned it on and the bottom 1/2 of the screen is blank. The top half is … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,429 satisfied customers
My kindle will not start. It is fully charged. I slide the
My kindle will not start. It is fully charged. I slide the key as usual for a brief second. The green light stays on for about 5 seconds, then turns off but nothing on the screen. It worked fine a few… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle shows my table of contents only. I have tried holding
My kindle shows my table of contents only. I have tried holding the button for 20 seconds, the reboot screen does not appear. I know it is turning on and off, because I have the lighted cover, and the… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my kindle was working fine--- now will not wake up. the green
my kindle was working fine--- now will not wake up. the green light comes on, but immediately turns off and will not go to any program (the john sgeinbeck picture remains on, but will not wake.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle suddenly stopped working. Blank screen. Tried charging.
My kindle suddenly stopped working. Blank screen. Tried charging. Green light came on. still blank screen. PUrchased it thru u less than a year ago.… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
I havent had my kindle long and it shows No Items, and wont
I haven't had my kindle long and it shows No Items, and won't turn on or off? Deborah O'Leary… read more
Mike
Mike
Technical Consultant
Working on MBA
1,312 satisfied customers
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Dan T.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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