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I just received my Fire HD10. Opened package, and now
I just received my Fire HD10. Opened package, and now looking for beginner instructions. never had eReader before. Help … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
What can I do if I have lost my password XXXXX connecting my
What can I do if I have lost my password XXXXX connecting my new Kindle to Wi-Fi. I see that I can do so by hitting the WPS button on my router which is Netgear, but I don't know which button that is.… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
It will not complete authentication--thus it is a piece of
it will not complete authentication--thus it is a piece of useless junk. Also it has no useful information regarding resetting. Enough for a start? … read more
Suhasini Velu
Suhasini Velu
640 satisfied customers
I lost my wifi connection on my kindle fire hdx.. couldn't
I lost my wifi connection on my kindle fire hdx.. couldn't reconnect it kept showing authentication problem.I couldn't remember my password ***** It was suggested I do a factory reset and register wit… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
How do I get a fire 7 to work? It is a fire 7 I bought it 1
It has no instruction book. It asks for a system address. … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
My kindle fire shows it being connected to wifi but when I
my kindle fire shows it being connected to wifi but when I try to open an icon it says it is not connected … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I can't connect y Kindle Fire 7 to the internet. Tried
I can't connect y Kindle Fire 7 to the internet. Tried everything. Message says Authentication problem … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
Received Kindle Fire as a wonderful Christmas gift. It is
Received Kindle Fire as a wonderful Christmas gift. It is fully charged but can not register it. Keeps getting message "authentication problem". Please tell me what I must do to register. … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
I cannot register my amazon fire that I purchased about two
I cannot register my amazon fire that I purchased about two weeks ago … read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
I recently upgraded my internet and got a new router, since
I recently upgraded my internet and got a new router, since then my Kindle fire HD keeps giving me message that says there is an authentication problem with my wifi. It also says that the signal is ve… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
i have a amazon account with a kindle paperwhite. i bought
i have a amazon account with a kindle paperwhite. i bought a kindle fire hdx and it will not register to the same account so i can not use it. any ideas?… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I have the first Kindle Fire. I put in a password XXXXX now
I have the first Kindle Fire. I put in a password XXXXX now I can't unlock it. How do I unlock my password?… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I forgot my password, andhave been unable to put a new one
I forgot my password, andhave been unable to put a new one in. I have lost everything in my kindle fire, and am starting from scratch again. I also don't know how to re:;register. I need another wi-fi… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I never received the answer from you earlier when I log on
I never received the answer from you earlier when I log on I enter my old password XXXXX tells me it is connecting but tells me I either entered a wrong password XXXXX the network is slow. My pasword … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I bought a new Kindle Fire yesterday yesterday and somehow
I bought a new Kindle Fire yesterday yesterday and somehow I must have entered a password XXXXX the network section before I set up network and now when I try to enter a network the available networks… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I just got a kindle fire and Im unable to get started. It
I just got a kindle fire and I'm unable to get started. It indicates that my password XXXXX XXXXX Where and how do I get started.… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
Hi I have just purchased a second kindle but have stuffed up
Hi I have just purchased a second kindle but have stuffed up the password. I was registering the new kindle & the message 'you have already got an account' & it kept telling me that the password XXXXX… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
When I try to connect my Kindle Fire to my brand new
When I try to connect my Kindle Fire to my brand new wirelress modem it recognizes the moderm and says "unable to connect to the selected access point. Please check the password ***** have provided." … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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