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I can't remember the password, several months ago, how do I
I can't remember the password JA: When could you last access your device? Customer: several months ago JA: Have you tried a Factory Reset? The E-reader Expert can walk you through this to ensure you d… read more
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Forgotten password. What does "access your device" mean? I'm
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I cannot sign into my Fire. It keeps on saying my password
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I forgot my password and just want to get rid of it. This
I forgot my password ***** just want to get rid of it. … read more
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I enter my passcode then get a screen that features a book
I enter my passcode then get a screen that features a book offering..to open. But then it freexes. Wont open. It worked just fin3 within the pat week. … read more
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My kindle is locked. Samsung 7.0. Just a few minutes it is
just a few minutes it is on phone lock i was prompted to set up a lock and then i entered the password ***** I selected and now it say incorrect password … read more
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I forgot my password and I don't know how resetic, 2 days
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Screen is blanked off in top half with line border on right
Screen is blanked off in top half with line border on right hand side of screen. Despite resetting (20 seconds) nothing seems to help. … read more
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I'd forgot my password for parental controls. Can you send
I'd forgot my password ***** parental controls. Can you send me an email to reset it please … read more
Randy***** CellTech
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My kindle willnot take my password my kindle will not take
my kindle willnot take my password ***** kindle will not take mt pass number … read more
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My kindle fire will not charge. I have the approved charger.
Hi, my kindle fire will not charge. I have the approved charger. It does not shut off properly and the orange charge light no longer comes on. Can you help6/ … read more
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Informed that nook is locked & to call, nook hp it is about
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I am unable to access my books on my kindle touch. I was
I am unable to access my books on my kindle touch. I was reading and then it notified me that my books were no longer on my kindle, but they still show in the index. … read more
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My 3rd Kindle lost all data and says it is not registered.
My 3rd Kindle lost all data and says it is not registered. Checking on Amazon it does not show the device that was previously registered as Phil's 3rd Kindle … read more
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I got a strange message on my kindle about a week ago. It
I got a strange message on my kindle about a week ago. It said I had a virus and if I didn't do what it said it would effect my phone. I thought it was bogus but I hit the ok button. Now I am having m… read more
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Second opinion] - My Kindle Paperwhite on Home page, shows 2
Second opinion] - My Kindle Paperwhite on Home page, shows 2 pages available. I am unable to get off page 1. When I tap on the right edge of the screen, I do not go to page 2. In stead, the book title… read more
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Second opinion] - my kindle repeatedly shuts down aand
Second opinion] - my kindle repeatedly shuts down aand restarts while im reading … read more
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My kindle fire was stolen....it has my credit card info on
My kindle fire was stolen....it has my credit card info on it...how can I cancel my credit card from it?… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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