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I'm trying to add my spouse to my kindle account (I gave him
I'm trying to add my spouse to my kindle account (I gave him my old Kindle when I got a new one) so I can download books he would enjoy from BookBub. Amazon gives me the option to add to my 2nd Kindle… read more
Stephen FS
Stephen FS
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Two days ago I needed to buy a new book on my kindle. It had
Two days ago I needed to buy a new book on my kindle. It had just updated and after I chose the book I wanted I got a message to say that something had gone wrong and the book couldn't be downloaded. … read more
Nathan
Nathan
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I updated my kindle account a few weeks ago by phone but
I updated my kindle account a few weeks ago by phone but nothing has changed … read more
Richard
Richard
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Melia here. I just received my 2d Kindle, my 1st one has
Hi; John Melia here. I just received my 2d Kindle, my 1st one has died. How do i get our library on the new device? My wife's current Kindle is Anne's 5th Kindle. … read more
Russell H.
Russell H.
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I am trying to purchase books but when I click on the “Buy
I am trying to purchase books but when I click on the “Buy for $” it looks like it is processing but then never completes the transaction. … read more
Josh
Josh
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I am not able to download. I continue to get an error
I am not able to download. I continue to get an error message saying that there is a problem with my credit card. i have put in three different credit cards on my Amazon account and none of them are w… read more
Eldon
Eldon
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I'm reading the Melody Anne books, have 3 books I can not
Hi, I'm reading the Melody Anne books, have 3 books I can not open. The Billionairs Dance - The Tycoons Revence = The Tycoons Vacation. When I click on them it says we have a problem, will fix it, try… read more
Josh
Josh
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Everything. Had it for a few yrs. no problems. now to buy
Everything. Had it for a few yrs. no problems. now to buy kindle books it asks for sign-in, and woin't send me ability to create lost password. Formerly, I'd go to Book Bub, select book, be greeted by… read more
RandyNetwork Tech
RandyNetwork Tech
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I have just received my new kindle hd8. I have over 700
I have just received my new kindle hd8. I have over 700 books in my kindle library that I have purchased through my previous kindles. How do I access those books on my new kindle? … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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My daughter and daughter in law went in together and bought
my daughter and daughter in law went in together and bought me a Kindle for my 75 birthday,I would like to start it up and get it out of my daughter in law's name into mine which is Harriett Ann Durla… read more
Benimur
Benimur
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I need to send a new credit card number as the old one was
I need to send a new credit card number as the old one was cancelled. I cannot remember my password. Amazon has sent me so many numbers, NONE OF WHICH WORK!!!! I am extremely frustrated. What do I do?… read more
Nathan
Nathan
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I have a Kindle under my email address,*************. Last
I have a Kindle under my email address,*************. Last week I had Amazon to combine my husband prime account with me and to take the Amazon account I had be deleted. Today I was reading in my Kind… read more
Richard
Richard
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I have not used my amazon kindle for a very time. when I try
I have not used my amazon kindle for a very long time. when I try to buy a book it will not allow me to do it. Appears it wants me to update my payment method. I have tried to go into kindle to comple… read more
GeekGal
GeekGal
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I have on old Kindle Model 001200. I am trying to get a free
I have on old Kindle Model 001200. I am trying to get a free book but screen shows message : order error. Contact customer service... … read more
Michael Hannigan
Michael Hannigan
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Hi,I dowloaded a book, but it hasn't come in yet , because
Hi, I dowloaded a book, but it hasn't come in yet , because I need to free up memory. I am not able to remove the books from the menu. I have used the 5 way controller before to remove books, but this… read more
Pete
Pete
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1,138 satisfied customers
I ordered five books since the first of March. They have not
I ordered five books since the first of March. They have not been downloaded into my Kendle. It shows that the five are in pending. What is the hold up? Ann [email protected] Elaine-mod41338.7379919… read more
Cory
Cory
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Hi I got a sample of a kindle book sent to my kindle on the
Hi I got a sample of a kindle book sent to my kindle on the 20/9 read the sample then bought it when I finished the sample it is now telling to buy again when i do this a message comes up saying i hav… read more
Viet -MS Office Tech
Viet -MS Office Tech
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I have a Kindle (Robins Kindle) and I am trying to set up
I have a Kindle (Robin's Kindle) and I am trying to set up an account for my wife (Mary's Kindle) but I cannot get to a starting point to do this. We are both using the same email address.… read more
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Andy Mont
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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