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I had to change out my modum with comcast two weeks ago and
Good Morning, I had to change out my modum with comcast two weeks ago and now when I try to buy from the kindle store I'm getting no connections to wi-fi. my husband set up all our kindles but he has … read more
Josh
Josh
It Support Specialist
Associate Degree
759 satisfied customers
I can't get my Kindle to connect to my wi-fi since I
I can't get my Kindle to connect to my wi-fi since I installed a new modem and router. Other devices work but I can't get my kindle connected and haven't been able to purchase any kindle books in six … read more
Josh
Josh
It Support Specialist
Associate Degree
759 satisfied customers
Ordered a book on kindle not delivered when i enter my wi/fi
ordered a book on kindle not delivered when i enter my wi/fi user name and password i am told that the connection failed never happened before All my other devises in my home have no wi/fi connection … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
How do I connect Kindle Oasis to Wi_FI. 1 week old Kindle
How do I connect Kindle Oasis to Wi_FI JA: What's the make/model of your device? How old is it? Customer: 1 week old Kindle Oasis JA: How long has this been going on? What troubleshooting have you tri… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
How do I put in my new router number on the kindle. I think
How do I put in my new router number on the kindle … read more
Louie
Louie
Senior Technician
Associate Degree
10,672 satisfied customers
We have changed our settings on our computer - deleted our
We have changed our settings on our computer - deleted our wi-fi because we were having much trouble with the router, etc. So now I am wondering how I can buy books for my Kindle?!? … read more
Cris
Cris
1,317 satisfied customers
Kindle paper will not accept password. have recently changed
kindle paper white will not accept password. have recently changed the bank card I use for amazon Also have new router. … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,279 satisfied customers
I have a K2 American model. I live in Australia. I am trying
I have a K2 American model. I live in Australia. I am trying to connect to Wifi but it will not connect to my home wifi and there is nowhere to put in the password ***** the wifi. How do I connect to … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,279 satisfied customers
After purchasing a kindle book, I noticed that there was no
After purchasing a kindle book, I noticed that there was no Wi-Fi connection to load the book. after checking with my internet/ Wi-Fi provider, I was informed that my Wi-Fi was active and the problem … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My old kindle quit so I got a new one. Now it wont let me use
My old kindle quit so I got a new one. Now it wont let me use my old password. How do I get a password XXXXX that I may purchase more books?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,495 satisfied customers
I restarted my Kindle Paperwhite while at my doctors office
I restarted my Kindle Paperwhite while at my doctors office and lost everything. I am now at home and the kindle will not set up to my Wi-Fi.Ihave tried it a number of times and it's working for my co… read more
Cris
Cris
1,317 satisfied customers
I have an older Kindle purchased 3 years ago that would not
I have an older Kindle purchased 3 years ago that would not charge until I plugged it into my computer. A week ago I bought a new Kindle Touch which requires a Wi-Fi Password XXXXX don't remember. It … read more
John
John
Bachelor's Degree
5,548 satisfied customers
I had a kindle that quit working. So I called and you sent
I had a kindle that quit working. So I called and you sent me another one. I can't seem to download any of the books I ordered. I think it has something to do with the passwords. I can't figure it out… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
I just purchased a Kindle Fire. I dont have Wi-Fi. How can
I just purchased a Kindle Fire. I don't have Wi-Fi. How can I download books? I had no idea this would be a problem.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,495 satisfied customers
My Kindle stopped working. It keeps telling me to connect
My Kindle stopped working. It keeps telling me to connect to a Wi Fi. How do i do this and why did this problem suddenly occur?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I received my Kindle as a gift. To make it easier for me, they
I received my Kindle as a gift. To make it easier for me, they registered it and put in a Can I re-register the kindle with a new password?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
i have a kindle, i have over 100 books in it. more books coming.
i have a kindle, i have over 100 books in it. more books coming. it has gone blank. i dont want to lose it. last time my kindle went bad yu gave me my money bACK PLEASE DO NOT DO THAT I WANT THIS KIND… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
We bought our second Kindle yesterday from Staples. I have
We bought our second Kindle yesterday from Staples. I have wireless and it is connected to it. I have 2-5 bars consistently. It won't register wirelessly, but I did register it through Amazon.com. I c… read more
Rod
Rod
Engineer
Graduate Certificate
205 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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