E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

Cannot remember password or answer to security question.

Customer Question
Cannot remember password...

Cannot remember password or answer to security question

Technician's Assistant: When could you last access your device?

Last week

Technician's Assistant: Have you tried a Factory Reset? The E-reader Expert can walk you through this to ensure you don't lose your e-books and other data.

Ok i have 755 books also settment money

Submitted: 3 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 4 minutes by:
4/1/2018
Electronics Technician: MD.SADIQUE, Engineer replied 3 months ago
MD.SADIQUE
MD.SADIQUE, Engineer
Category: E-Readers
Satisfied Customers: 3,660
Experience: Electronics engineer,2yrs+exp as circuit analyst.
Verified

Hello, and thank you for your question. I am reviewing it now and will reply again in a moment.

Ask Your Own E-Readers Question
Electronics Technician: MD.SADIQUE, Engineer replied 3 months ago

Did you forget your Amazon password ***** Kindle password?

Ask Your Own E-Readers Question
Customer reply replied 3 months ago
Ok
Electronics Technician: MD.SADIQUE, Engineer replied 3 months ago

I am sorry I didn't get you.

Could you please let me know if you forgot your Amazon account or Kindle device password?

Ask Your Own E-Readers Question
Customer reply replied 3 months ago
my barnes&noble nook acct
Electronics Technician: MD.SADIQUE, Engineer replied 3 months ago
Do you remember the email address associated with your B&N account?
Ask Your Own E-Readers Question
Electronics Technician: MD.SADIQUE, Engineer replied 3 months ago

Please go to this link to reset your password: https://press.barnesandnoble.com/forgot-password

Let me know how it goes!

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
Cannot remember my password. Approximately one week ago. No
Cannot remember my password JA: When could you last access your device? Customer: Approximately one week ago JA: Have you tried a Factory Reset? The E-reader Expert can walk you through this to ensure… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I cannot seem to access my network on my kindle. we just
I cannot seem to access my network on my kindle. we just returned from a cruise of the western Carribean. I can't remember who my network is either Marilyn Riley's network or fairpoint … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
How do I delete downloaded books that I have read? My kindle
How do I delete downloaded books that I have read? My kindle keeps freezing and saying I have nothing in my library (I have about 200 books) so am worried that it is perhaps full? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have forgotten details of my kindle account, where it is,
I have forgotten details of my kindle account, where it is, USA uk or Australia email used( there are only 2 possibilities) and password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I need help because ive lost all my books off my kindle,
hello i need help because ive lost all my books off my kindle, because i think i forgot what passwoed etc my name is ***** ***** … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I cannot get into my mail. I do not know what my password
I cannot get into my***@******.*** mail. I do not know what my password ***** I along with several other people have tried to set a new password, I receive an account key on my cell phone, I put it in… read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
40 satisfied customers
I forgot my info for the nook book. I do not know the age it
I do not know the age it just has barnes @ Nobles. all I really need is a password. I had a stroke and cannot remember it … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I can't remember my password tried everything how do I reset
I can't remember my password ***** everything how do I reset password … read more
Cris
Cris
60 satisfied customers
I have a basic Kindle which I havent used for about nine months.
I have a basic Kindle which I haven't used for about nine months. I registered it with Amazon when I first bought it and I have bought several books from Amazon. However I'm being asked for a new Wire… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
i HAD A kINDLE, BUT LOST IT. iF I PURCHASE A REPLACEMENT,
i HAD A kINDLE, BUT LOST IT. iF I PURCHASE A REPLACEMENT, CAN i RETRIEVE THE MONEY SITTING IN MY ACOOUNT IN THE LOST [email protected]… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
I have an older Kindle purchased 3 years ago that would not
I have an older Kindle purchased 3 years ago that would not charge until I plugged it into my computer. A week ago I bought a new Kindle Touch which requires a Wi-Fi Password XXXXX don't remember. It … read more
Engineer John C.
Engineer John C.
Bachelor\u0027s Degree
5,047 satisfied customers
I am trying to connect to the store to purchase new books and
I am trying to connect to the store to purchase new books and cannot remember what password XXXXX used. I need to change my password XXXXX I cannot get through to the store.… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
I cannot connect to my router and the internet. I am told that
I cannot connect to my router and the internet. I am told that the password XXXXX entered is incorrect or invalid. I do not understand this as I only use one password XXXXX I have registered my Kimble… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
unable to purchase book -- would like to reset password,
unable to purchase book -- would like to reset password, as we cannot remember the last passord used… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a replacement kindle and called for help to set it
I have a replacement kindle and called for help to set it up. It would not accept my password. The repr. told me it was already registered and for me to put in a new password. I did this and it still … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I am Sue xxxxxx, and have used my Amazon account a few times
I am Sue xxxxxxxx, and have used my Amazon account a few times before. Last week I changed the password XXXXX my account, received a reply that it had been accepted, and my daughter tried to order a b… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I have put in a password XXXXX my kindle which i only bought
I have put in a password XXXXX my kindle which i only bought last week. Iwas asked again to put it in. All was fine until the next time i went to use and it kept telling incorrect password. PLEASE HEL… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
I purchased a kindle last year and we have moved and had to
I purchased a kindle last year and we have moved and had to change our email address twice since then. I don't remember the email account address or password. What can I do about that. I have no troub… read more
MD.SADIQUE
MD.SADIQUE
Engineer
3,660 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x