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Kindle is fully charged. The screen indicates to wait while
Kindle is fully charged. The screen indicates to wait while your Kindle starts up but nothing happens. … read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
Having trouble charging my kindle. Reset for 15 seconds and
Having trouble charging my kindle. Reset for 15 seconds and still doesn't come on. Has a hazy grey screen. Could the battery be worn out. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Doesn't turn on. Last 2 days. Haven't used it for 6 months
Haven't used it for 6 months was working fine but after charging won't start… read more
Cris
Cris
1,331 satisfied customers
It freezes, pages in books turn and I don't want them to
It freezes, pages in books turn and I don't want them to I've done the hard reset and it doesn't help! And google is saying there is a new update, help me please … read more
Aric
Aric
Technician
Run A/V and repair business for over
48,875 satisfied customers
My kindle will not turn on. Yesterday. Not at this time
my kindle will not turn on JA: When did you last charge your Kindle? Customer: Yesterday JA: Have you tried a force reboot (pressing and holding the power button for a minute)? Customer: yes JA: Anyth… read more
Aric
Aric
Technician
Run A/V and repair business for over
48,875 satisfied customers
I have a Kindle Fire---don't know which model and all of a
I have a Kindle Fire---don't know which model and all of a sudden, it won't even turn on??? I have tried charging---to no avail. I have had the Kindle for a few years---maybe 3 or 4? What now? … read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
I open my kindle yesterday morning and it did nothing so i
I open my kindle yesterday morning and it did nothing so i charged it and all I got was the words Kindle Fire and then nothing. I have tried holding the power button in for 40 sec and then tried to tu… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I was using Pandora this morning and everything was playing
I was using Pandora this morning and everything was playing fine. I had the message of a low battery so I plugged it into the charger. The orange light came on then later it turned to green. When I un… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I purchased a kindle, Aug. of 2011. It successfully charged
I purchased a kindle, Aug. of 2011. It successfully charged yesterday, but will not turn on via the power switch. Nothing happened to it, such as dropping it, etc. Thanks for your help.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Kindle Fire was still half charged. I turned it off and when
Kindle Fire was still half charged. I turned it off and when I turned it back on later, nothing happened. Tried charging it and no light comes on and it won't charge? Help!… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my 12 yr old grandson and I used my kindle yesterday for a
my 12 yr old grandson and I used my kindle yesterday for a couple of hours (about 3 to 31/2 hours) and last night I plugged it in to charge it up for the next day and this morning I went to turn it on… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Yesterday my kindle worked, although during reading it went
Yesterday my kindle worked, although during reading it went to a screen showing kindle tree with a bar loading. Now it will not turn on and if I try to charge it nothing appears on the screen.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle is fully charged and worked fine yesterday but will
My Kindle is fully charged and worked fine yesterday but will not turn on today. The green light comes on for about 3 seconds and then goes off and nothing happens… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have a kindle touch 3G. Yesterday the battery was fully
I have a kindle touch 3G. Yesterday the battery was fully charged but the kindle closed down while i was using it. Even though it was fully charged i plugged it in and the the yellow light came on. I … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Yesterday, my Kindle was working fine until I shut down for
Yesterday, my Kindle was working fine until I shut down for a flight landing. When I tried to restart on my next flight sgement, it would not turn on. The image of Alexanre Dumas is still there on the… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
when I slide the switch to turn Kindle on the green light by
when I slide the switch to turn Kindle on the green light by the switch goes off after about two seconds and nothing comes onto the screen. The light was amber until I charged the unit but that didn't… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have the original kindle purchased 3 yrs ago. yesterday after
I have the original kindle purchased 3 yrs ago. yesterday after I charged it and tried to turn it on nothing happened. the little silver squares seem to be moving but again, nothing. HELP… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
Received our Kindle last week. Yesterday while looking at WiFi
Received our Kindle last week. Yesterday while looking at WiFi connections the screen blanked out. Assuming power shortage we connected the recharging cord and charged overnight. During charging initi… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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