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Indle. 2 kindles, kindle fire 7 and an early kindle. The
2 kindles, kindle fire 7 and an early kindle. The early kindle was purchased in 2012. … read more
Richard
Richard
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IT Manager, Consultant
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I am trying to connect to connect my Kindle to Wi-Fi, and I
I am trying to connect to connect my Kindle to Wi-Fi, and I keep getting a Wi-Fi error. … read more
Aparna Indresh
Aparna Indresh
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My Kindle has suddenly stopped connecting. When I turn on
Hi! My Kindle has suddenly stopped connecting. When I turn on the usual screen shows up, but then as I move on, the screen is blank, except that it shows completely charged. The house, etc. does not a… read more
Aric
Aric
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Run A/V and repair business for over
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The screen suddenly went blank. I had just recharged the
the screen suddenly went blank. I had just recharged the battery, now I can't turn on or off … read more
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Randy***** CellTech
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I have an old e-reader and I can't remember by password.
I have an old e-reader and I can't remember by password. … read more
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My kindle is flashing "kindle Amazon" I can't turn it off or
my kindle is flashing "kindle Amazon" I can't turn it off or on. … read more
Dr. Fix-It
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When I press the power button, the light goes on but the
When I press the power button, the green light goes on but the screen is blank. Sometimes instead of blank, it shows the sleep mode screen. But nothing will make it show the text of the book. This has… read more
Thomas
Thomas
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I have a $79 Kindle for a year that I use often. Now when
I have a $79 Kindle for a year that I use often. Now when I turn the kindle on, one quarter of the scoreen is blocked in part by a book advertisement and in part by a blank white area. I obviously can… read more
Steve G.
Steve G.
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My PRS 600 screen has frozen. Only the Options button works.
My PRS 600 screen has frozen. Only the Options button works. I have tried the reset button; switching off straight away. Any suggestions?… read more
Viet - Printer Tech
Viet - Printer Tech
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My kindle copy is "dead". The probable cause is my having forced
My kindle copy is "dead". The probable cause is my having forced an inappropriate usb-cable into its slot. Can this be repaired, and if so, how?… read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
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I have an older kindle. Today part of the screen has gone grey.
I have an older kindle. Today part of the screen has gone grey. I would like to turn it off and restart it but I am unable to see the menu. Help!! This is a serious love affair I have going on with th… read more
Andy
Andy
Ereader Expert
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My kindle just quite working. I tried downloading a book and
My kindle just quite working. I tried downloading a book and the screen went blank. I have tried to recharge it also thinking that was the problem but it will not recharge either. Any suggestions.… read more
Andy
Andy
Ereader Expert
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1,005 satisfied customers
my kindle has an area about 3.5 inches by 1.5 inches which
my kindle has an area about 3.5 inches by 1.5 inches which reads "Go to" and below that enter location number (1-5431) which I can't clear and blocks a portion of the page.… read more
Mike
Mike
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i just dropped my kindle and the screen has locked and doing
i just dropped my kindle and the screen has locked and doing the soft restart ( using the power slide ) does not work. What can I do to do a restart on it?… read more
Rod
Rod
Engineer
Graduate Certificate
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cannot get my kindle to turn on or off. Tried plugging it
cannot get my kindle to turn on or off. Tried plugging it in but no luck. The green power light does not go on or off.… read more
Mike
Mike
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After reading getting started and returning to home page
After reading "getting started" and returning to home page Kindle appeared to freeze. I pushed the on/off button everything dissapeared and now I get only a blank screen. The battery is charged. What … read more
Mike
Mike
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I cant get my kindle to turn on. I have tried several times
I can't get my kindle to turn on. I have tried several times to slide the button and nothing happens.… read more
Mike
Mike
Technician
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My Kindle fell out of my bag onto the floor (carpeted) it was
My Kindle fell out of my bag onto the floor (carpeted) it was not a hard fall - just a small one. The screen is now frozen and after charging it fully (just in case it needed it) I tried the various t… read more
Aric
Aric
Technician
Run A/V and repair business for over
48,652 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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