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I tried to open my new book The Age of Eisenhower which I…

Customer Question
I tried to open...

I tried to open my new book The Age of Eisenhower which I downloaded yesterday and I get a message The lending period for this eBook has expired. What's going on? I can't open the book.

Technician's Assistant: When did this downloading issue start with your e-reader?

In the afternoon of March 28 in the Barnes and Noble store.

Technician's Assistant: Have you tried a force reboot (pressing and holding the power button for a minute)?

I just now tried it but it did not work.

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

While I was at the store the store's WiFi very busy and did not start my download. They told me to come back tomorrow and try it. When I got home I found the ebook completely downloaded and I received confirmation on my email.

Submitted: 4 months ago.Category: E-Readers
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Answered in 1 hour by:
3/29/2018
Electronics Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 2,829
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 4 months ago
No. Thank you Harry! I no longer need help with this issue.
Customer reply replied 4 months ago
I no longer need help with this issue.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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