E-Readers

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Related E-Readers Questions
It is frozen. It was charged yesterday and battery is still
It is frozen JA: When did you last charge your e-reader? Customer: it was charged yesterday and battery is still ok JA: Have you tried a force reboot (pressing and holding the power button for a minut… read more
Josh
Josh
It Support Specialist
Associate Degree
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It has frozen up. I can't turn on or off. Yesterdays. This
Yes this is third paperwhite reader this has happened with for me.… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
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My kindle will not turn on, I have tried restarting it whole
Hello, my kindle will not turn on, I have tried restarting it whole unplugged and plugged in the screen just stays blank … read more
Nathan
Nathan
Bachelors of Science
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Kindle doesn't turn on and have pressed the reset button and
Kindle doesn't turn on and have pressed the reset button and still nothing. I have also charged it and it still doesn't come on … read more
Aric
Aric
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Run A/V and repair business for over
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Kindle HD 8. Will not turn on. Screen 100% dark Soft reset
Kindle HD 8. Will not turn on. Screen 100% dark Soft reset did not work. Battery dead? … read more
Richard
Richard
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My Paperwhite will not turn on, it is fully charged but
my Paperwhite will not turn on, it is fully charged but won't open my book. … read more
Aric
Aric
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I am new to my Kindle and am learning as I go. Today I tried
I am new to my Kindle and am learning as I go. Today I tried using the "Go To" location function for the first time. After using it my page turns changed. I can't get the device to turn one page at a time; it makes huge leaps each time I turn pages … read more
Harry
Harry
2,473 satisfied customers
My kindle is jammed at the screen saver. It will not turn
My kindle is jammed at the screen saver. It will not turn off or go on. The screen dims then brightens slightly every 30 seconds or so. I have had no luck with suggested tips on how to correct this be… read more
Josh
Josh
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I have a Kindle, an older model (Kindle Touch) that i just
I have a Kindle, an older model (Kindle Touch) that i just opened up yesterday. I charged it - but cannot get it to start up. … read more
Josh
Josh
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Associate Degree
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My kindle fire will not swipe to open. I have tried the
My kindle fire will not swipe to open. I have tried the troubleshooting ideas listed online and nothing works. Yesterday when this happened an icon appeared in the upper left corner. If you touch it a… read more
Louie
Louie
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Associate Degree
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How to register my kindle, Several years got it for
Several years got it for Christmas at least 4 to 5years … read more
Richard
Richard
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My will NOT turn on. It was fine yesterday then no longer. I
HI my will NOT turn on. It was fine yesterday then no longer . I got a new charger clod but still didn't help ???kindle cloud … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
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yesterday I purchased 7 free kindle books, none have arrived
yesterday I purchased 7 free kindle books, none have arrived non my Kindle & yes wifi was turned on.… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
539 satisfied customers
the Kindle now says it doesnt have enough charge in it to
the Kindle now says it doesn't have enough charge in it to even stay on even though it also says to shut off and not to turn on for 15 min. I've done that and still nothing… read more
Kriptokrit
Kriptokrit
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Have had my Kindle Fire for almost 3 months. Yesterday i went
Have had my Kindle Fire for almost 3 months. Yesterday i went to turn it on and it would not turn on. I use it every day and have bought books that are still on it. what can I do?… read more
James
James
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Bachelor's Degree
2,641 satisfied customers
Have been trying to read a book I ordered yesterday on my wifes
Have been trying to read a book I ordered yesterday on my wife's Kindle. It is order# XXXXX On the Kindle it has said "pending" for a day. Help… read more
Cris
Cris
1,330 satisfied customers
I have a two part question, 1 my wi-fi wont turn on, this started
I have a two part question, 1 my wi-fi wont turn on, this started yesterday. Tonight my kindle wont turn on, now this is a major problem due to the fact i read it all the time. If you could help I wou… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
i have a kindle fire and i was able to use it yesterday
i have a kindle fire and i was able to use it yesterday and today i am not able to use it it is searching for a ip address, can you help me get my kindle up and going?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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