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Related E-Readers Questions
Screen is stuck on the face page, doesn't allow me to swipe
screen is stuck on the face page, doesn't allow me to swipe the screen and access my library. it is fully charged … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
130 satisfied customers
My Kindle Fire won't let me do the slide to pen it. Not sure
My Kindle Fire won't let me do the slide to pen it. … read more
Nathan
Nathan
Technician
Bachelors of Science
32,162 satisfied customers
I think I have battery power because the light shows when I
I think I have battery power because the light shows green when I push the button to turn it on, but I can not swipe and open it. After dinner I connected it to its charger and plugged it into my comp… read more
Nathan
Nathan
Technician
Bachelors of Science
32,162 satisfied customers
My kindle wont swipe. I havent used it for a while but
i havent used it for a while but decided to start reading again about a month ago. i haven't really tried anything except swiping … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
I have a Kindle Paperwhite received as a gift about 3-4
I have a Kindle Paperwhite received as a gift about 3-4 years ago. Now, I'm having trouble with page turning. I just won't turn with a swipe or tap. I have in the center of the screen a 3 in square wh… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
Kindle won't swipe on. Just goes. Couple years, maybe a bit
kindle won't swipe on. Just goes white. JA: What's the make/model of your device? How old is it? Customer: couple years, maybe a bit more JA: How long has this been going on? What troubleshooting have… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
Screen of my Kindle is dull. Normal black is a light and
Screen of my Kindle is dull. Normal black is a light brown and normal white is tan. Charged it this morning … read more
RichieMe
RichieMe
High School or GED
277 satisfied customers
My paperwhite kindle appears to be dead. It will no take
My paperwhite kindle appears to be dead. It will no take swipe. … read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
Nothing happens when I swipe to unlock my Kindle. it's no
it's no more than a year old. I can't remember model but it's non glare. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I made the mistake of trying to make a separate logon for my
I made the mistake of trying to make a separate logon for my grandson and now I can't retrieve or see anything I had on the Kindle that is mine. Help!! I'd be willing to do a factory reset if I have t… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My Kindle seems to be frozen or something. It takes forever
My Kindle seems to be frozen or something. It takes forever to get it open - I am reading a long series contained in books 1 thru 10. I am at 13004 of 31320 and my kindle has jumped to the largest let… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
I hae a Kindle I bought on Amazon. I have read several books
I hae a Kindle I bought on Amazon. I have read several books on it and now it won't open. I charged it because it wouldn't open, thinking a low charge might be the problem, but it still won't work. It… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
I got my kindle in this July. Suddenly, it will not turn on.
I got my kindle in this July. Suddenly, it will not turn on. It is fully charged … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
346 satisfied customers
Kindle paper three years old. It responds very slowly and
Kindle paper white three years old. It responds very slowly and sometimes not at all to swipes. … read more
Nathan
Nathan
Technician
Bachelors of Science
32,162 satisfied customers
Sorry lost you.. my kindle will turn on and the screen comes
Sorry lost you.. my kindle will turn on and the screen comes up but it will not slide to open.… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
998 satisfied customers
I have a kindle that I use very much. Now when I swipe it
I have a kindle that I use very much. Now when I swipe it to go on all that comes up is a blank white screen. Is it dead?… read more
James
James
Network & System Administrator
Bachelor's Degree
9,067 satisfied customers
my paperwhite will turn on but will not open. when I push "swipe
my paperwhite will turn on but will not open. when I push "swipe here" nothing happens except the screen goes white.… read more
Thomas
Thomas
IT Manager
Associate Degree
984 satisfied customers
My Kindle Fire got wet but still worked fine for a day but
My Kindle Fire got wet but still worked fine for a day but now when I turn it on it goes to the yellow "swipe" but when I try to swipe it it won't move and eventually goes to a page that shows the boo… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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