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It would not start up. when I turned it on, it told me to
It would not start up. when I turned it on , it told me to reboot. did that did not work. did system reboot. got wi fi up. cannot get any farther. … read more
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The screen of my kindle is not displaying correctly. It was
The screen of my kindle is not displaying correctly. It was fine last night … read more
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It seems to be stuck. I have turned it off and on several
It seems to be stuck. I have turned it off and on several times and won't turn pages. … read more
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Had my kindle fire on and all of a sudden it went black.
had my kindle fire on and all of a sudden it went black. tried to recharge it to no avail. is there any fix to it? … read more
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Old kindle stopped turning on. Probably old battery. Can
Old kindle stopped turning on. Probably old battery. Can battery be replaced? If not and I need to buy new one, can books now on the non-working kindle be transfered to new one? Not all the 500 or mor… read more
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I've not used my paperwhite for well over a year. I have
hi I've not used my paperwhite for well over a year. I have just tried to turn it on and not surpisingly the screen is showing an empty battery symbol with an exclamation mark in the middle og it. I h… read more
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When i try to click on any of my kindle mobi books or
When i try to click on any of my kindle mobi books or fanfics in my calibre app the screen goes black. I cna watch movies and videos, I can listen to my music, I can use the chrome app to access the i… read more
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The Kindle is fully charged with green light showing, but I
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My kindle won't boot up anymore. I've charged it but it
My kindle won't boot up anymore. I've charged it but it appears to be frozen and I cannot pull up my books at all. I've had it for at least 5 years. … read more
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The screen is frozen with enter passcode page wont turn off
the screen is frozen with enter passcode page wont turn off wont turn on trties holding power button 209, 30, 40, seconds etc … read more
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When I last tried to turn off my Kindle, it took three tries
When I last tried to turn off my Kindle, it took three tries of holding the switch to the right for a count of ten (approximately 10 seconds). Now, it will not respond to a turn-on using the same swit… read more
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My Kindle has frozen and won't re-boot. It is stuck now on
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My kindal fire has a black screen and will not boot up. It
my kindal fire has a black screen and will not boot up. It was fully charged when I turned it off. … read more
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Was charging it, when I went to see if it was fully charged,
Was charging it, when I went to see if it was fully charged, I find the its frozen with the word Nook on it … read more
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When I plug in my 3-month-old kindle fire to charge, the
When I plug in my 3-month-old kindle fire to charge, the screen goes black and it does not charge. … read more
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The screen suddenly went blank. I had just recharged the
the screen suddenly went blank. I had just recharged the battery, now I can't turn on or off … read more
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I received a message when attempting to open an app - Unable
I received a message when attempting to open an app - Unable to connect to browser at this time (or something to that affect). It asked if I wanted to force close or wait. I tapped force close. The sc… read more
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I have lines that appeared on the screen and then I have a
I have lines that appeared on the screen and then I have a blank screen with underlying text from the home page. I can push the button on the bottom right and the green light will blink and then I can… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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