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I have been unable to charge the battery on my kindle fire.

Customer Question
I have been unable...

I have been unable to charge the battery on my kindle fire. I have tried different cords. Nothing works. What to do.

Technician's Assistant: How old is your Kindle Fire?

Several years

Technician's Assistant: What have you tried so far with your Kindle Fire?

I have tried different cords. I bought a new one and it worked briefly.

Submitted: 23 days ago.Category: E-Readers
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Answered in 18 minutes by:
3/28/2018
Electronics Technician: MD.SADIQUE, Engineer replied 23 days ago
MD.SADIQUE
MD.SADIQUE, Engineer
Category: E-Readers
Satisfied Customers: 3,581
Experience: Electronics engineer,2yrs+exp as circuit analyst.
Verified

Hello, and thank you for your question. I am reviewing it now and will reply again in a moment.

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Electronics Technician: MD.SADIQUE, Engineer replied 23 days ago

When you connect the power cord do you see the charge indicator coming up on the Kindle screen?

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Electronics Technician: MD.SADIQUE, Engineer replied 23 days ago

In that case, it verifies the battery has gone bad and is unable to store charge.

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Electronics Technician: MD.SADIQUE, Engineer replied 23 days ago

The battery needs to be replaced to get everything back to alright.

Do you want to replace the battery on your own?

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Customer reply replied 23 days ago
the device is useless.
Electronics Technician: MD.SADIQUE, Engineer replied 23 days ago

You just have to replace the battery.

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Customer reply replied 23 days ago
Don’t know how to replace the battery.
Customer reply replied 23 days ago
Where do I get one and how do I do it.
Customer reply replied 23 days ago
Are you still there.
Electronics Technician: MD.SADIQUE, Engineer replied 23 days ago

Yes, I am typing the answer.

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Electronics Technician: MD.SADIQUE, Engineer replied 23 days ago

The replacement battery can be purchased by following this link: Kindle fire battery

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Electronics Technician: MD.SADIQUE, Engineer replied 23 days ago

I will give you a video guide which will help you to replace the battery.

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Customer reply replied 23 days ago
Are directions included with the battery.
Electronics Technician: MD.SADIQUE, Engineer replied 23 days ago

Please follow this link to watch the video: Kindle battery replacement

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Electronics Technician: MD.SADIQUE, Engineer replied 23 days ago

My goal is to give you the best experience possible! I hope I have earned a 5-star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

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Customer reply replied 23 days ago
Want to follow the linke you suggested but worried about losing the page. Please send to my email also.
Customer reply replied 23 days ago
Got it on my message I think.
Electronics Technician: MD.SADIQUE, Engineer replied 23 days ago

Yes, everything is being sent to your email as well.

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Electronics Technician: MD.SADIQUE, Engineer replied 23 days ago

If you need more assistance, please use the reply box and let me know.

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MD.SADIQUE
MD.SADIQUE
MD.SADIQUE, Engineer
Category: E-Readers
Satisfied Customers: 3,581
3,581 Satisfied Customers
Experience: Electronics engineer,2yrs+exp as circuit analyst.

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