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Had my kindle about 3 years. Love it. Put it on recharge
Had my kindle about 3 years. Love it. Put it on recharge this morning. Screen frozen onto image not seen before - rectangle with exclamation mark in case inside. Tried the press and hold thing plugged… read more
Randy***** CellTech
Randy***** CellTech
1,867 satisfied customers
I have a battery with an exclamation inside it. Trying to
I have a battery with an exclamation mark inside it. Trying to charge it on my Macbook--don't see that anything is happening … read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
1,884 satisfied customers
I've not used my paperwhite for well over a year. I have
hi I've not used my paperwhite for well over a year. I have just tried to turn it on and not surpisingly the screen is showing an empty battery symbol with an exclamation mark in the middle og it. I h… read more
Randy***** CellTech
Randy***** CellTech
1,867 satisfied customers
I have a frozen kindle with a big exclamation enclosed in a
I have a frozen kindle with a big exclamation mark enclosed in a rectangle box. I have done the 30 second hold and the 30 minute battery charge a couple of times. I thought the screen came on, but it … read more
Harry
Harry
Customer Service
3,265 satisfied customers
Kindle Wont Charge And Displays Battery With Exclamation! in
Kindle Wont Charge And Displays Battery With Exclamation mark ! in center … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,010 satisfied customers
My kindle won't hold charge. We followed your instructions
Hi, my kindle won't hold charge. We followed your instructions from this website but it's still not charging. I purchased the kindle in October 2017. Cheers Emily … read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
1,884 satisfied customers
My kindle died on me as I was reading. There was no message
My kindle died on me as I was reading. There was no message to say the battery was getting low. When I plugged it in to recharge it showed a picture of a battery for a while and then it disappeared. A… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,495 satisfied customers
I have an amazon kindle black e-reader - it shows a large
Hi - I have an amazon kindle black e-reader - it shows a large battery on the screen with an exclamation mark in the middle and won't charge - the light near the charging socket is orange and periodic… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,010 satisfied customers
I am having an issue with my kindle. For some reason it
Hi there. I am having an issue with my kindle. For some reason it shows me a large battery icon with and exclamation mark. I thought I just needed to charge it - it looked first like charging fixed th… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,401 satisfied customers
I was reading last night....it said "battery low". I plugged
I was reading last night....it said "battery low". I plugged it in all day yesterday and last evening when I was reading, it suddenly shut down. Now when I have it plugged in it shows battery symbol w… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,010 satisfied customers
Cannot recharge battery on the reader. Picture of battery
Cannot recharge battery on the reader. Picture of battery and exclamation mark showing on face. Can you help me please … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,495 satisfied customers
I have'nt used my kindle for about 3 weeks. When I opened it
I have'nt used my kindle for about 3 weeks. When I opened it today it showed a facsimile of a torch battery with an exclamation mark. I surmised it needed charginging but after many hours on charge st… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,010 satisfied customers
Battery symbol with exclamation. Can't do anything with
Battery symbol with exclamation mark. Can't do anything with kindle and wonder what is going on. Can't find anything online that explains … read more
Cory
Cory
Vocational, Technical or Trade Scho
637 satisfied customers
I used my Kindle Fire this morning. I left it on and went out
I used my Kindle Fire this morning. I left it on and went out of the room for a while. When I came back, I found it off completely. I had just charged it last night. It won't turn back on. I tried pre… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle Fire died overnight. Late last night I bought and
My Kindle Fire died overnight. Late last night I bought and downloaded a new book. I closed the Kindle to let it go to sleep - and so did I. This morning I am confronted with a black screen. Even when… read more
Thomas
Thomas
IT Manager
Associate Degree
1,553 satisfied customers
had my kendle since last christmas, wont come on battery warning
had my kendle since last christmas, wont come on battery warning yesterday 9% have had in charging all day just took it off wont come on at all even when i plug it back in to charger.… read more
Cory
Cory
Vocational, Technical or Trade Scho
637 satisfied customers
Hi there, last week i went to use my kindle and it had frozen. after
Hi there, last week i went to use my kindle and it had frozen. after trying to get out of that page didnt work we tried to reset it. now my kindle wont turn back on. the battery was charged and its on… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have a Kindle 3 3G-Wifi. Within the three days, when I charge
I have a Kindle 3 3G-Wifi. Within the three days, when I charge my Kindle, it loses its charge seemingly overnight, when switched off. The next day I come back to the error of the "Critical Battery". … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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