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I am trying to connect my kindle fire to the internet. I
I am trying to connect my kindle fire to the internet. I have an AT&T network box and my kindle does not recognize it. It says it is authenticating, but that is it. I have waited about 20 minutes and … read more
Richard
Richard
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IT Manager, Consultant
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Kindle fire says cannot authenticate on WiFi, nothing comes
Kindle fire says cannot authenticate on WiFi, nothing comes up to add password … read more
Josh
Josh
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Kindle always says authentication problem when I try to get
Kindle always says authentication problem when I try to get on my wifi … read more
Jason Jones
Jason Jones
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I have the Kindle Fire 8 (7th generation), and for some
Hi. I have the Kindle Fire 8 (7th generation), and for some reason it's having a problem connecting with our Wi-Fi. Can you help? … read more
RandyNetwork Tech
RandyNetwork Tech
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Having trouble connecting Fire Kindle to wireless. Maybe
Having trouble connecting Fire Kindle to wireless. Maybe trouble with password? … read more
RandyNetwork Tech
RandyNetwork Tech
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The unit will not recognize the pass word on our Router. It
Second opinion] the unit will not recognize the pass word on our Router. It say's "saved". We can not get Wi Fi or Internet. … read more
Harry
Harry
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My old Kindle died last year - Received a Fire HD8 with
My old Kindle died last year - Received a Fire HD8 with Alexa for Christmas - Trying to register, but it says trouble authenticating … read more
Aparna Indresh
Aparna Indresh
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My kindle is connected to wifi - show wifi symbol and strong
My kindle is connected to wifi - show wifi symbol and strong signal in right top corner, but when I ask it to sinc the following message comes up: Your Kindle is unable to connect at this time. Please… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
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Our WIFI went out last night but it is now on. We have
Our WIFI went out last night but it is now on. We have multiple Kindles in our house. Two of them are connected to WIFI now. The 3rd one which is the oldest cannot connect to WIFI. The message says Au… read more
Pete
Pete
Engineer
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I cannot connect my Kindle to my wifi and ATT isn't much
I cannot connect my Kindle to my wifi and ATT isn't much help. Is it possible the kindle has "died" It is about 5 years old. … read more
Richard
Richard
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IT Manager, Consultant
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I am trying to connect to the internet at my mother's house,
I am trying to connect to the internet at my mother's house, and my Kindle keeps saying "Authentication Problem". Do you know how to resolve this? … read more
Richard
Richard
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IT Manager, Consultant
3,570 satisfied customers
I Have the kindle fire HD 8. 2nd generation, stopped
I Have the kindle fire HD 8. 2nd generation, stopped connecting to home wifi, all other devices in home connect so it isn't a problem with the wifi, what can be done....have reset to factory defaults,… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I recently upgraded my internet and got a new router, since
I recently upgraded my internet and got a new router, since then my Kindle fire HD keeps giving me message that says there is an authentication problem with my wifi. It also says that the signal is ve… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
After working without problems, i have authentication failed
After working without problems, i have authentication failed each time i try to start. I notice that the rectangle upper right corner stays empty even after being charged over night. Help. I 've just … read more
Thomas
Thomas
IT Manager
Associate Degree
984 satisfied customers
I just received a new Kindle Fire. When I try to connect to
I just received a new Kindle Fire. When I try to connect to my own wireless network, the device will not accept my router WEP/WPA Key/passphrase. It shows "attempting" then comes back with no connecti… read more
James
James
Network & System Administrator
Bachelor's Degree
9,067 satisfied customers
I bought a new Kindle Fire last Friday (4/13). As of last
I bought a new Kindle Fire last Friday (4/13). As of last night it spontaneously fell out of connection with my home wi-fi. When I go to connect it, it says on the pop-up menu that the connection stre… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I recieved a Kindle Fire for Christmas. It was working fine,
I recieved a Kindle Fire for Christmas. It was working fine, but a few days ago the WiFi didn't work. I am not Kindle nor computer savy. I tried to turn it back on through the wheel thing on the top r… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I have two Kindle Fires. At about the same time last night,
I have two Kindle Fires. At about the same time last night, they went offline and will not go back online again. Our router signal is strong and we can get online on our computers. The Kindles show ex… read more
Nathan
Nathan
Bachelors of Science
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