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Related E-Readers Questions
I have not used my kindle for about 2 weeks, I have gone to
I have not used my kindle for about 2 weeks, I have gone to turn it on and there is large exclamation mark inside a battery in the centre of the screen. I have charged it overnight twice in a row usin… read more
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Harry
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My 4th kindle arrived in Spanish language. How do I switch
my 4th kindle arrived in Spanish language. How do I switch it to English? … read more
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I purchased two Kid Kindle Fires for Christmas. One works
I purchased two Kid Kindle Fires for Christmas. One works great, but the other one the screen is just blank. They did both come with the two year warranty. How do I get this one replaced? … read more
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Aric
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no problem in past and we have two and mine is still working … read more
Viet - Printer Tech
Viet - Printer Tech
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Just bought new Kindle, gave my old Kindle to my hubby, have
Just bought new Kindle, gave my old Kindle to my hubby, have an account with Amazon to purchase ebooks, want to set new one up on the same credit card, can you help me do that ??thanks [email protected]… read more
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Cris
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I have a Kindle Fire that I gave to my mom as a gift. She
I have a Kindle Fire that I gave to my mom as a gift. She threw the box away (crazy, I know) and when the device is turned on it only displays "Kindle Fire". It will not move past that screen. How can… read more
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James
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I have a kindle keyboard wifi and 3G I cannot get it to connect
I have a kindle keyboard wifi and 3G I cannot get it to connect to anything. I have updated, and turned it on and off help… read more
AnswerManRob
AnswerManRob
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I was reading in Eat N Park when my Kindle Fire just shut down.
I was reading in Eat N Park when my Kindle Fire just shut down. Charge was reading good. I tried to power it up again, but it just kept shutting down just as it was coming to life. I went home, charge… read more
Thomas
Thomas
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My kindle will only work if it is plugged into electricity
My kindle will only work if it is plugged into electricity and then not very well. The yellow light comes on but turns to green quickly. I get a picture of a reader under a tree and the white space fi… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I was reading my kindle, I closed it up, laid it down for about
I was reading my kindle, I closed it up, laid it down for about 1 minute and when I picked it up again the page was scrambled....like an etch a sketch. I have tried turning off, holding other buttons … read more
AnswerManRob
AnswerManRob
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My Sony PRS-650 eReader is frozen in sleeping mode. I tried
My Sony PRS-650 eReader is frozen in sleeping mode. I tried charging it and doing a soft reset, but it is not even charging. I left it to charge overnight and when I woke up the light indicating that … read more
Josh
Josh
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I purchased a Kindle from Dixons at Gatwick Airport on 12 May
I purchased a Kindle from Dixons at Gatwick Airport on 12 May as a Christmas present. We opened it on 25 December and charged it up until the green light showed. However, it did not come on when we cl… read more
AnswerManRob
AnswerManRob
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My Kindle was given to me for Christmas; however, it just stopped
My Kindle was given to me for Christmas; however, it just stopped working. I cannot get it to charge either from a USB port or electric outlet. It will turn on, etc. Any suggestions???… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
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My Kindle stopped working. I have tried to charge it but it
My Kindle stopped working. I have tried to charge it but it won't take a charge. When you turn it on the light comes on for a second then goes out. I noticed when I was reading a book yesterday that w… read more
AnswerManRob
AnswerManRob
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My name isXXXXX received a Kindle Fire from my son
My name isXXXXX received a Kindle Fire from my son James Tygh who has an account with Amazon. I opened it on Christmas but did not take it out of the plastic wrap until Monday night when I got home. T… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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This is my second purchase of a Kindle. The first one the
This is my second purchase of a Kindle. The first one the screen went down. Best Buy replaced that one free of charge. The one I now have will not hold the charge. I initially paid $189.00 for this wi… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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Dropped kindle that was in protective case, however, now I
Dropped kindle that was in protective case, however, now I cannot turn it on. Message on screen says "...battery is empty. Connect to power source.... " I have done that and it won't take a charge. Re… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Kindle is frozen. will not turn on. froze while in experimental
Kindle is frozen. will not turn on. froze while in experimental mode. got it to turn off so screen would not burn not won't turn on. green light doesn't even stay on.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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