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Related E-Readers Questions
My kindle keep freezing then shuts off. I have to hod button
My kindle keep freezing then shuts off. I have to hod button down for it to comes back on and then it does the same thing . I have tried the reset using the instructions … read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
3,902 satisfied customers
Kindle fire flickering and up & down light intensity;
Kindle fire flickering and up & down light intensity; powered off to try to fix it but it now won't power up. Had 47% charge. Is it dead? … read more
Josh
Josh
It Support Specialist
Associate Degree
778 satisfied customers
When I plug in my 3-month-old kindle fire to charge, the
When I plug in my 3-month-old kindle fire to charge, the screen goes black and it does not charge. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,684 satisfied customers
I am unable to enter p/w. The o on the line to enter is
I am unable to enter p/w . The o on the line to enter is dead. & the button on top to use voice does not work either. … read more
Randy Boman
Randy Boman
Technician
10,824 satisfied customers
My kindle fire froze while I was reading on it. I had to let
My kindle fire froze while I was reading on it. I had to let it totally run out of battery in order to shut it down. I recharged it but it will not start up any farther then the first title (Kindle Fi… read more
Josh
Josh
It Support Specialist
Associate Degree
778 satisfied customers
My kindle just stopped working. I can't get it to start up
My kindle just stopped working. I can't get it to start up at all. … read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
1,917 satisfied customers
Kindle fire #7, after start up main screen freezing. Last
kindle fire #7, after start up main screen freezing … read more
Josh
Josh
It Support Specialist
Associate Degree
778 satisfied customers
Hi, I have a kindle fire hd that is about a year and a half
Hi, I have a kindle fire hd that is about a year and a half old and I cannot use it while it is charging. I lost the original charger and had been using a replacement for a while and had no problems b… read more
Josh
Josh
It Support Specialist
Associate Degree
778 satisfied customers
I just recharged my kindle fire. (The batterywas completely
I just recharged my kindle fire. (The batterywas completely down). Now I am not able to charge it up. Does it need a new battery? Nancy… read more
Daniel
Daniel
Bachelor's Degree
4,024 satisfied customers
My kindle will not take a charge....I have held the bar for 20 seconds
My kindle will not take a charge....I have held the bar for 20 seconds to reboot it and it might turn on but then the pages won't turn, it freezes up, won't hold a bookmark etc. It never went out of j… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,325 satisfied customers
My kindle fire is only 6 months old and suddenly after fully
My kindle fire is only 6 months old and suddenly after fully charging it the next day the battery had completely discharged, I could only read it with the charger plugged in. Also at that time I can n… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
Ive had my Kindle fire since May10. I was using it yesterday
I've had my Kindle fire since May10. I was using it yesterday and it just suddenly went blank. Have tried to reboot, but the screen will not light up. Any suggestions? Or is it time for you to replace… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
I own an old Kindle (2nd generation?) and I can get on the
I own an old Kindle (2nd generation?) and I can get on the Internet through the experimental browser at my daughter's house that does not have wifi access. I purchased a new Kindle Touch 3g wifi and s… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,325 satisfied customers
i am currently at work and do not have my kindle fire w/me.
i am currently at work and do not have my kindle fire w/me. The issue i'm having tho is that i cannot open most of my items on my carousel or favorites. I have rebooted x 3 w/o result. This just start… read more
Nathan
Nathan
Bachelors of Science
25,954 satisfied customers
I just bought the kindle yesterday and was trying to use the
I just bought the kindle yesterday and was trying to use the internet but had a problem getting the keyboard to appear. I was tapping on the search area but it would not appear, what am I doing incorr… read more
Nathan
Nathan
Bachelors of Science
25,954 satisfied customers
About 2 wks ago, my kindle started to act really wierd. The
About 2 wks ago, my kindle started to act really wierd. The switch to turn on became difficult to move but it would still turn on. Then it began to reboot up, get about 1/3 to 1/2 way through and go t… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
PARTIAL SCREENSAVER & NO RESPONSE TO: 1) recharge 2) holding
PARTIAL SCREENSAVER & NO RESPONSE TO: 1) recharge 2) holding 'on slide' for 2 seconds, 10 seconds, 3) 30 seconds, 4) one minute 3) trying to open while recharge plug is in 4) pushing and holding each … read more
Thomas
Thomas
IT Manager
Associate Degree
1,555 satisfied customers
I presented a problem 20 minutes ago. Gave my AE Card info
I presented a problem 20 minutes ago. Gave my AE Card info and the only thing that happened was the screen said this web site is not available. My original problem presented was after sliding and rele… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,684 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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